Skip to content

Phone Customer Satisfaction Surveys Agency in Gwalior

Many companies focus on finding new customers, but not as much on communicating with their current customers. When you aren’t communicating with your customers, and finding out if there are issues, your competitors will. This is precisely how we generate leads for our clients; finding prospect who are having issues with their current vendors.

Rather than see a gradual attrition rate of clients, we can uncover issues clients may be having with your organization, which leads to higher rates of retention. Fulcrum can help create a customized Phone Customer Satisfaction Survey to proactively reach out to your current customers, find out what they think about your solutions and services, identify possible problems to solve, and potentially uncover some repeat sales opportunities. Phone surveys have an over 60% better response rate than email and other methods, and tend to get more accurate and nuanced feedback.

Fulcrum creates hundreds of comprehensive market research and survey reports for our clients who rely upon our analytical perspective to help them make strategic decisions about their B2B marketing and lead generation efforts.

Here are a few reasons why Phone Customer Satisfaction Surveys should be part of your customer relationship management strategy:

Find Areas for Improvement

Talking to your customers by phone gives Fulcrum the chance to help uncover the “real story” of what’s going on with your customer relationships – people will often be more candid when talking with a 3rd party survey rep than they will when talking to their usual point of contact or sales person. Customer surveys can help uncover problems before they grow and spread – it’s better to talk with a customer before they become an “unhappy customer” who is ready to jump ship to a competitor.

Create Repeat Sales Opportunities

Doing phone surveys of customers is also an indirect opportunity to generate additional sales leads – not by going out and finding new customers, but by finding new opportunities to sell to current customers. Phone surveys often uncover hidden “pain points” and possible issues that can be shared with your sales team – our survey reps can ask open-ended questions to learn more about what’s going on with your customers’ businesses, and this can often lead to follow-up calls from your sales people.

Boost Customer Retention

Customer phone surveys are often a great way to show your customers that you care, and that you want to make sure they are having a good experience. Something as simple as a phone survey – with a real person on the line, asking thoughtful questions and really listening – can sometimes make the difference between losing a customer or strengthening the customer relationship and boosting your retention rates.

Clarify Your Value Proposition

Talking to your customers by phone helps us understand more about what your company is doing well, which customers are happy, why your customers are satisfied, and how your company compares to the competition. Along with checking in on customers, this process can help identify valuable insights to support your overall marketing strategy.

Phone Customer Satisfaction Surveys Agency in Gwalior

About Fulcrum’s Customer Survey Process

We don’t do robocalls or automated surveys or simple check-the-box, cookie-cutter polls. Instead, we have a team of real people on the phone who are trained to talk with your customers in a credible, professional way that builds trust. The same skills that our B2B sales consultants use for setting appointments and lead generation are also applicable to conducting customer surveys by phone.

Every client’s needs are different. We will work with you to create a customized customer survey that will hone in on your specific concerns and challenges. We will identify the right questions to ask. We will handle the phone conversations in a way that inspires candid and helpful feedback.

You will get: valuable insights, actionable business intelligence, and a better understanding of how to keep your customers happy, how to make better strategic decisions, and how to strengthen your customer relationships!

Ready to reach your customers with a customer satisfaction survey? Talk to Strategic Sales & Marketing today for a free quote.

Market research surveys

Market research surveys are the most effective method for gathering any sort of market information. When you need to know what companies want to purchase, why they want to purchase it, what price they will purchase at, and how they approach their buying decisions, you need to conduct trustworthy market research.

Marketing Research & Surveys Agency in Gwalior

Effective market research and surveys will help your company gather information from a small sample of a market in order to have a better chance of understanding and predicting what the whole market wants.

As part of our B2B lead generation services, Sales & Marketing also offers extensive market research. We help our clients ask the right questions to identify and define market opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and to gauge overall customer satisfaction.

Our market research services can be geared toward any of the following objectives:

New product development:

Before you invest a significant amount of money in developing, manufacturing or rolling out a new product or service, you need to assess how much of a market exists for that product. Our market research services can help your product/service development team get objective feedback and independent analysis of your new market opportunities so you can make better-informed decisions.

Customer satisfaction analysis:

Find out what your customers really think – and make adjustments to your products/services based on real-life reporting from the people who matter most to your business. Our customer satisfaction reporting goes beyond “comment cards” and simple responses. We’ll help pinpoint the exact root causes and motivating factors that affect your customer experience, and help you get on to the next step of improving your products and strengthening your customer relationships.

Survey reporting:

If you have a regular survey program in place, whether it’s a customer satisfaction annual survey, market analysis surveys or competitive analysis surveys, our market research and survey reporting services can help you generate more specific and accurate analysis and understanding of the business-critical data that affects your company’s potential and performance.

Sales & Marketing offers a broad array of market research talent, giving you all the personnel needed for a successful market research project. Our market research team includes:

  • Research & Survey Interviewers: Good market research starts by asking the right questions, in the right way. Our experienced market research interviewers know how to talk to survey participants with unmatched professionalism, objectivity and precision.
  • Customer & Marketing Research Statisticians: Our statistical experts will help turn raw data into actionable insights and business intelligence.
  • Reporting, Coding and Layout Specialists: We’ll help create a clear and easy-to-follow visual conception of your market research results, making it easy to spread the message and show others what needs to be done.

Research Analysts: Go behind the numbers with our team of market research analysts. They’ll help you find the deeper meanings beneath the market research results, helping create recommendations for your next steps in strategy and tactics. Sales & Marketing uses sophisticated data analytics to create heatmap reports that enables you to identify trends by segments the population based on spend, geography, business size, or any other matrix available. This will give you objective data to base your decisions on.

Ready to get smarter about your market research? Talk to Sales & Marketing about your market research and survey reporting needs. We’re also happy to discuss lead generation, qualifying sales leads, or any other lead management services.

 

Marketing Research & Surveys Agency in Gwalior

B2B Lead Generate  business leads that save time and money.

Lead generation is basically getting the consumer interested in the product your brand is selling. Effective lead generation strategy will make sure that the target audience builds interest or inquire about the products or services that your business is providing.

There are too many B2B Lead Generation agencies that see the tech as the solution, not the road to the solution. We works hard to know what works and why it works.

2. Database marketing

Any reputed lead generation company will have a massive database of business and professional information so that targeted and personalized marketing campaigns can be designed accordingly. All these strategies need to be prepared only by professionals as most in-house marketers are unable to reach such a level.

3. Telemarketing

Telemarketing is usually best when it comes to getting in touch with the targeted audience. Telemarketing is also found much more effective as compared to phone calls for promotional purposes. Telemarketing also leaves a heavy influence when we take the respondent’s perspectives. The main aim of telemarketing is to set an appointment with your sales team so that they can give more information to potential consumers.

All these aspects will only be able to scratch the services that have been outsourced and that has been offered by the lead generation market offers. Any good lead generation company will be able to provide the customers with the proper framework and understanding of the brand and its products. Just make sure that you choose one of the best lead generation companies to get desired results.

Then we create a plan that will work, making the most of the resources at hand to meet the business and marketing goals.

We work lean. Small teams, working in collaboration with you – to understand your challenge, to identify the key issues, to design a plan which triangulates your budget, your customer and your goals, to implement the plan.

 

 

You can count on Shout’s B2B online lead generation experts.

 

Digital Advertising Agency in Gwalior

Innovative Advertising Strategies

Every brand has a unique story and we collaborate to bring these stories to life. We idealize and implement the most effective strategies to get your message heard and build an unconditional trust amongst your expanding client base. We will paint your worth in the customer’s heart.

 

BRAND AWARENESS

your worth in the customer’s heart.

Brand awareness helps us measure how well people recognise your brand or business by its name, logo, or any other defining feature. Brand awareness is important it is the first stage of a customer’s journey to purchase.

Brand Identity strategy for business impact

 

Our team is our greatest asset.

Customer Acquisition Agency in Gwalior understands this stress and has created an exclusive community for digital marketing entrepreneurs to communicate, learn, and grow successful businesses.

We can help you improve profitability while decreasing customer acquisition costs. Contact our Experian sales representative today.

 

A predictable, effective customer acquisition strategy is essential.
Agency Fulcrum offers a comprehensive four-week program that allows you to construct a repeatable system and attract high-paying clients on command.
The customer acquisition strategies that don’t work consistently.
There are hundreds of strategies that could help you to attract new clients. If you are on this page, then you have probably tried some of them.

What are the customer acquisition strategies that I should use?

The problem with ineffective customer acquisition strategies is that they do not provide any predictability. They are sporadic and this directly influences the rate of incoming clients. When a digital marketing business operates without a systemized, repeatable acquisition strategy, they rely on unstable factors like word-of-mouth referrals to sustain their client load.

We believe that growth is the key to maximizing ROI on digital products. In order to engage users, increase retention and referrals, and drive revenue, we work alongside our wide network of partner vendors.

Successful agencies implement a system.

Their predictable customer acquisition strategy is rooted in fixed principles that are repeatable, practical, and effective. This is how they attract high-paying, ongoing clients, and build their revenue to 7-figures and beyond.

Merchant Seller Acquisition Onboarding Agency

Lead Generation, Successful Onboarding, incubation and growth of these Sellers on Client Marketplace.

Customer Acquisition Marketing Agency Gwalior

Growth marketers are constantly working to increase customer acquisition and engagement.

customer acquisition marketing approaches. Work with a team of growth experts to build a complete lead generation machine with Advanced Marketing, and sales to rapidly scale your business.

 

B2B Marketing Agency in Gwalior

As individuals B2B Marketing Agency in Gwalior , we’ve been growing brands for over 10 years.  our team comprises several well-established players in b2b marketing, direct marketing, branding, event, digital marketing, SEO, and business on a global scale.

Market directly to your target with B2B Marketing.

We help businesses devise a B2B marketing program that generates better leads, more customers, and bigger profits.

B2B Lead Generation Services

Brand Awareness. Build massive brand recognition. Customer Acquisition. Generate new customers to fuel your brand growth.

Customer Acquisition Strategies … For us, it’s all about creating long-term value for everyone.
Appointment Setting, Lead Generation, Lead Management.

 

Building a powerful presence.

B2B Marketing is a two-way conversation.

 

When you engage with your customers, it not only allows them to connect with your brand on a deeper level, but it provides you with a valuable opportunity to improve the product or service you provide based on their real needs.

Growing your brand and increasing your bottom line.

Seller acquisition through field sales teams is the most effective and cost efficient way to build up sellers on an e-commerce platform. The client wanted to drive seller acquisition for its e-commerce portal through Fieldwork and the scope of work included:

B2B Marketing Agency in Gwalior

Gwalior

About Gwalior

Gwalior is a prominent city in the state of Madhya Pradesh, famous for its historical significance. The location of this city is strategic in India’s Gird region. It’s famous for its fortresses – many kingdoms in the past used this place as their centers. Presently, Gwalior comes under the National Capital Region.

The name of the city is said to be derived from the name of a sage called Gwalipa. He requested a prince, Suraj Sen to build a wall around the hill in order to keep the wild animals away from the other sages while they performed their yajnas. The Gwalior Fort in the city attracts many tourists from India and abroad.

Gwalior is a metropolitan city. It’s called the tourist capital of Madhya Pradesh. A few other names include the City of Scindia, the City of Rishi Galav, and Tansen Nagari. It’s located to the south of Agra, just 319 km from Delhi, the national capital, and 423 km away from Bhopal, the state capital. Gwalior belongs to the Gwalior district and the Gwalior division. This city lies amidst the major commercial and industrial zones of its neighboring districts.

Stats And Facts

  • The population of Gwalior, as per the census report of 2011, stands at 10,69,276.
  • According to the same report, the sex ratio in Gwalior is 879 females per 1000 males, which is below the national average sex ratio of 940 females per 1000 males.
  • Gwalior has a literacy rate of 74.74%, according to the census of 2011.
  • The city houses India’s only Border Security Force Academy.
  • Morar Cantonment in Gwalior is a major Indian Army Cantonment. It also has an Indian Air Force station.
  • NRIITM, IITM, and IITTM in Gwalior are the prominent universities situated here.
  • Gwalior is among the largest cities in Central India.
  • The Tomaras, the Mughals, and the Marathas under the Scindias have ruled Gwalior.
  • The temple in Gwalior is the first place where the number zero was written in the world.
  • Gwalior is the fourth city in India to have a dedicated cycle track.
  • The narrow gauge tracks in Gwalior are the narrowest in India.

Tourism And Processing Industry

  • The tourism industry in Gwalior contributes majorly to the economic growth of the city. There are numerous places here, which attract tourists from every part of India and across the world. Gwalior Fort, Teli ka Mandir, Gurudwara, Sun Temple, The Rock-Cut Jain Sculptures, Maharaj Bada, Gopachal Parvat, Tomb of Rani Lakshmibai, Vivsvaan Mandir, Jai Vilas Mahal, Shyam Vatika, and Tansen’s Tomb are some of the many places that attract tourists.
  • Apart from tourism, the processing industries spread across various sectors contribute to Gwalior’s economy. The dairy, chemical, and textile industries in the city are important.
  • Apart from these, there are other manufacturing industries as well. Some of the companies that have their units in Gwalior are SRF, Cadbury, Ranbaxy Laboratories, Surya Bulbs, J. K. Tyres, and Siya Ram.
  • There are small-scale and handicraft industries in Gwalior that add to the city’s economy in a small way.

Connectivity

  • The railway connectivity of Gwalior is very convenient and connects the city to most major Indian cities. The Gwalior Junction is the main railway station in the metro area of Gwalior, which falls under the Jhansi division of North Central Railways. There are five tracks intersecting at this junction from Agra, Jhansi, Shivpuri, Bhind, and Sheopur Kalan.
  • The city of Gwalior falls on the main lines between Delhi and Mumbai, and Delhi and Chennai. It’s connected to all major cities like Delhi, Kolkata, Mumbai, Chennai, Bengaluru, Bhopal, Hyderabad, Pune, Indore, Agra, Ujjain, Jabalpur, Kochi, Jhansi, Jaipur, Thiruvananthapuram, Lucknow, Kozhikode, Kollam, and Jamshedpur every day.
  • Birlanagar, Rairu, Sithouli, Ghosipura, Moti Jheel are some other stations in Gwalior. This city also is a stop on the route of the luxury trains like the India on Wheels, and the Maharaja Express.
  • Gwalior is well-connected to major cities in India via different state and national highways. The National Highway 75 passes through Gwalior, which connects it to Jhansi to the south. Whereas the National Highway 3 (NH-3), which is also called Agra-Bombay National Highway, connects it to Shivpuri and Agra, and Mathura.
  • Bus services connect Gwalior to most prominent cities in the neighborhood. Roadways can easily reach cities like Bhopal, Delhi, Agra, Jhansi, Jhabalpur, Morena, Dholpur, Bhind, Jaipur, Datia, Etawah, and Indore.
  • Gwalior has its own airport called Gwalior Airport or Rajmata Vijya Raje Scindia Vimantal. There are flights to Mumbai, Indore, Bhopal, and Jabalpur, run by Air India and Ventura Airconnect.
  • The intra-city transport in Gwalior comprises the public transport system. It is made up of auto-rickshaws, taxis, tempos, and microbuses. Gwalior City Buses are run by the municipal corporation of Gwalior, which runs on some select routes in the city. Apart from these, Blue Radio Taxis are also available. Gwalior also has a cycle track stretching across 35 km in the city.

Since Gwalior is a Tier-II city, the property prices here are not as high as those in metro cities. However, once the Gwalior Metro project starts, the real estate rates are said to escalate at a rapid clip. The top property locations include Banarpura, City Centre, and Mahalgaon.

Lifestyle
The Gwalior Fort in the heart of the city holds is reputed for being one of the most structurally sound forts of India. Popularly called the Gibraltar of India, the fort exhibits a unique architecture and is a well-known tourist spot. It encompasses spectacular buildings like Vivsvaan Mandir, Shyam Vatika, Gujari Mahal, Sas-bahu temple, Teli ka Mandir, among others.
The Jai Vilas Mahal, once the palatial abode of the Scindias, is one of the largest museums in Madhya Pradesh today. It exudes a mix of British and Hindu architecture. There also are a few tombs and chatris of historic importance, such as Gaus Mohammeds tomb, Tansens tomb, the tomb of Rani Lakshmibai, etc.
Among other sites of interest are the Sun temple, Gwalior Zoo, Tighra Dam, Swarna Lekha River, Kuno National Park, Madhav National Park, Chambal River Sanctuary, etc. These draw visitors from different parts of the country and beyond.
The Gwalior trade fair, started in 1905 by Maharaja Rao Scindia, has become the biggest fair in the state and India. There also are a number of prominent markets around the city, such as Maharaj Bada, Ghas Mandi, Loha Mandi, Hazira, etc. Additionally, the city hosts a number of shopping malls, a multiplex, gaming zones, entertainment centres and restaurants.

Gwalior is surrounded by three industrial areas – Sitholi, Banmore and Malanpur. All three of these sectors are on NH 75, NH-3 and NH 92 respectively, with Malanpur being the largest. The city once had large manufacturing industries, such as Gwalior Grasim and J.C. MILLS of Birlanagar, but now this sector is left with only one major factory – J.B.Mangharam Ltd. The important industries in the other sectors are dairy, chemical, manufacturing, and textiles. Handicraft and small industries are also found. Gwalior is also an important historical and tourism sector of the country. Therefore, the tourism sector also puts an effect into the city’s economy. Gwalior is one of the CMAs to New Delhi to dissipate the load of urbanization from NCR (see § Future developments). Most of the population is involved with trading firms or are self-employed. Many run OMEs and SMEs with Gwalior and Agra as the local market. The city is scattered with coaching institutes and educational institutions which provide employment to a large section of city’s population.

Localities in Gwalior

landmarks in Gwalior

  • Ashirwad Hospital
  • Doctor Physician Abortion Lady Doctor Infertility Expert Marriage Problems
  • SARAF HOSPITAL
  • Pulse Hospital
  • Birla Institute Of Medical Research
  • PdDindayal Upadhay GovtHospital
  • Vashundra Raje Homoeopathic Medical College Gwl
  • Shri Ram Singh Dhakre Memorial Hospital
  • Cancer Hospital Research Institute Gwalior
  • Hospital
  • Ravi Shankar Hostel
  • Ravi Shankar Hostel
  • Ayushman Hospital
  • Gwalior Children Surgery Centre
  • Jayarogya Hospital
  • Om Sai ENT Hospital
  • Kamala Raje Hospital
  • Dr Firdosi Eye Hospital
  • DrBansal Eye Hospital
  • Madhav Dispensary
  • Agarwal Heart And Medical Center
  • GWALIOR MEDICAL SHOP
  • GWALIOR MEDICAL SHOP
  • DrKaul Hospital
  • Relife Hospital
  • Dr Jain Veer Kumar
  • Ahuja Hospital
  • Child Hospital
  • S M Hospital And Research Center
  • Saraswati Hospital
  • Saksham Hospital And Research Centre
  • Nidanam Physiotherapy Centre
  • Mascot Hospital
  • Mascot Hospital
  • Government Hospital
  • Aasha Hospital
  • Emergency Care Hospital
  • Prathamic Swasth Kendra
  • Dr Dhonde
  • Apex Hospital
  • Boston Hospital
  • Govil Hospital
  • Mehra Bal Chikitsalay Navjat Shishu ICU
  • Soham Hospital Research Centre
  • Soham Hospital Research Centre
  • Dental Hospital
  • Grover Hospitals
  • Joy Hospital
  • Sparsh Physiotherapy Center
  • ArogyaDham Hospital
  • Dr Udainiya Neurology Clinic
  • Dhananjay
  • Archana Gupta Hospital
  • Shubham Hospital

 

Open chat
1
Scan the code
Hello
Can we help you?