Many companies focus on finding new customers, but not as much on communicating with their current customers. When you aren’t communicating with your customers, and finding out if there are issues, your competitors will. This is precisely how we generate leads for our clients; finding prospect who are having issues with their current vendors. Rather than see a gradual attrition rate of clients, we can uncover issues clients may be having with your organization, which leads to higher rates of retention. Fulcrum can help create a customized Phone Customer Satisfaction Survey to proactively reach out to your current customers, find out what they think about your solutions and services, identify possible problems to solve, and potentially uncover some repeat sales opportunities. Phone surveys have an over 60% better response rate than email and other methods, and tend to get more accurate and nuanced feedback. Fulcrum creates hundreds of comprehensive market research and survey reports for our clients who rely upon our analytical perspective to help them make strategic decisions about their B2B marketing and lead generation efforts. Here are a few reasons why Phone Customer Satisfaction Surveys should be part of your customer relationship management strategy:

Find Areas for Improvement Talking to your customers by phone gives Fulcrum the chance to help uncover the “real story” of what’s going on with your customer relationships – people will often be more candid when talking with a 3rd party survey rep than they will when talking to their usual point of contact or sales person. Customer surveys can help uncover problems before they grow and spread – it’s better to talk with a customer before they become an “unhappy customer” who is ready to jump ship to a competitor.

Create Repeat Sales Opportunities

Doing phone surveys of customers is also an indirect opportunity to generate additional sales leads – not by going out and finding new customers, but by finding new opportunities to sell to current customers. Phone surveys often uncover hidden “pain points” and possible issues that can be shared with your sales team – our survey reps can ask open-ended questions to learn more about what’s going on with your customers’ businesses, and this can often lead to follow-up calls from your sales people.

Boost Customer Retention Customer phone surveys are often a great way to show your customers that you care, and that you want to make sure they are having a good experience. Something as simple as a phone survey – with a real person on the line, asking thoughtful questions and really listening – can sometimes make the difference between losing a customer or strengthening the customer relationship and boosting your retention rates.

Clarify Your Value Proposition

Talking to your customers by phone helps us understand more about what your company is doing well, which customers are happy, why your customers are satisfied, and how your company compares to the competition. Along with checking in on customers, this process can help identify valuable insights to support your overall marketing strategy.

Phone Customer Satisfaction Surveys Agency in Madurai

About Fulcrum’s Customer Survey Process

We don’t do robocalls or automated surveys or simple check-the-box, cookie-cutter polls. Instead, we have a team of real people on the phone who are trained to talk with your customers in a credible, professional way that builds trust. The same skills that our B2B sales consultants use for setting appointments and lead generation are also applicable to conducting customer surveys by phone.

Every client’s needs are different. We will work with you to create a customized customer survey that will hone in on your specific concerns and challenges. We will identify the right questions to ask. We will handle the phone conversations in a way that inspires candid and helpful feedback.

You will get: valuable insights, actionable business intelligence, and a better understanding of how to keep your customers happy, how to make better strategic decisions, and how to strengthen your customer relationships!

Ready to reach your customers with a customer satisfaction survey? Talk to Strategic Sales & Marketing today for a free quote.

Market research surveys

Market research surveys are the most effective method for gathering any sort of market information. When you need to know what companies want to purchase, why they want to purchase it, what price they will purchase at, and how they approach their buying decisions, you need to conduct trustworthy market research.

Marketing Research & Surveys Agency in Madurai

Effective market research and surveys will help your company gather information from a small sample of a market in order to have a better chance of understanding and predicting what the whole market wants.

As part of our B2B lead generation services, Sales & Marketing also offers extensive market research. We help our clients ask the right questions to identify and define market opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and to gauge overall customer satisfaction.

Our market research services can be geared toward any of the following objectives:

New product development:

Before you invest a significant amount of money in developing, manufacturing or rolling out a new product or service, you need to assess how much of a market exists for that product. Our market research services can help your product/service development team get objective feedback and independent analysis of your new market opportunities so you can make better-informed decisions.

Customer satisfaction analysis:

Find out what your customers really think – and make adjustments to your products/services based on real-life reporting from the people who matter most to your business. Our customer satisfaction reporting goes beyond “comment cards” and simple responses. We’ll help pinpoint the exact root causes and motivating factors that affect your customer experience, and help you get on to the next step of improving your products and strengthening your customer relationships.

Survey reporting:

If you have a regular survey program in place, whether it’s a customer satisfaction annual survey, market analysis surveys or competitive analysis surveys, our market research and survey reporting services can help you generate more specific and accurate analysis and understanding of the business-critical data that affects your company’s potential and performance.

Sales & Marketing offers a broad array of market research talent, giving you all the personnel needed for a successful market research project. Our market research team includes:

• Research & Survey Interviewers: Good market research starts by asking the right questions, in the right way. Our experienced market research interviewers know how to talk to survey participants with unmatched professionalism, objectivity and precision.
• Customer & Marketing Research Statisticians: Our statistical experts will help turn raw data into actionable insights and business intelligence.
• Reporting, Coding and Layout Specialists: We’ll help create a clear and easy-to-follow visual conception of your market research results, making it easy to spread the message and show others what needs to be done.

Research Analysts: Go behind the numbers with our team of market research analysts. They’ll help you find the deeper meanings beneath the market research results, helping create recommendations for your next steps in strategy and tactics. Sales & Marketing uses sophisticated data analytics to create heatmap reports that enables you to identify trends by segments the population based on spend, geography, business size, or any other matrix available. This will give you objective data to base your decisions on.

Ready to get smarter about your market research? Talk to Sales & Marketing about your market research and survey reporting needs. We’re also happy to discuss lead generation, qualifying sales leads, or any other lead management services.

 

Marketing Research & Surveys Agency in Madurai

B2B Lead Generate  business leads that save time and money.

Lead generation is basically getting the consumer interested in the product your brand is selling. Effective lead generation strategy will make sure that the target audience builds interest or inquire about the products or services that your business is providing.

There are too many B2B Lead Generation agencies that see the tech as the solution, not the road to the solution. We works hard to know what works and why it works.

2. Database marketing

Any reputed lead generation company will have a massive database of business and professional information so that targeted and personalized marketing campaigns can be designed accordingly. All these strategies need to be prepared only by professionals as most in-house marketers are unable to reach such a level.

3. Telemarketing

Telemarketing is usually best when it comes to getting in touch with the targeted audience. Telemarketing is also found much more effective as compared to phone calls for promotional purposes. Telemarketing also leaves a heavy influence when we take the respondent’s perspectives. The main aim of telemarketing is to set an appointment with your sales team so that they can give more information to potential consumers.

All these aspects will only be able to scratch the services that have been outsourced and that has been offered by the lead generation market offers. Any good lead generation company will be able to provide the customers with the proper framework and understanding of the brand and its products. Just make sure that you choose one of the best lead generation companies to get desired results.

Then we create a plan that will work, making the most of the resources at hand to meet the business and marketing goals.

We work lean. Small teams, working in collaboration with you – to understand your challenge, to identify the key issues, to design a plan which triangulates your budget, your customer and your goals, to implement the plan.

 

 

You can count on Shout’s B2B online lead generation experts.

 

Digital Advertising Agency in Madurai

Brand activation services

 

Brand Activation Agency in Madurai

Innovative Advertising Strategies

Every brand has a unique story and we collaborate to bring these stories to life. We idealize and implement the most effective strategies to get your message heard and build an unconditional trust amongst your expanding client base. We will paint your worth in the customer’s heart.

 

BRAND AWARENESS

your worth in the customer’s heart.

Brand awareness helps us measure how well people recognise your brand or business by its name, logo, or any other defining feature. Brand awareness is important it is the first stage of a customer’s journey to purchase.

Brand Identity strategy for business impact

 

Our team is our greatest asset.

Customer Acquisition Agency in Madurai understands this stress and has created an exclusive community for digital marketing entrepreneurs to communicate, learn, and grow successful businesses.

We can help you improve profitability while decreasing customer acquisition costs. Contact our Experian sales representative today.

 

A predictable, effective customer acquisition strategy is essential.

Agency Fulcrum offers a comprehensive four-week program that allows you to construct a repeatable system and attract high-paying clients on command.

The customer acquisition strategies that don’t work consistently.

There are hundreds of strategies that could help you to attract new clients. If you are on this page, then you have probably tried some of them.

What are the customer acquisition strategies that I should use? The problem with ineffective customer acquisition strategies is that they do not provide any predictability. They are sporadic and this directly influences the rate of incoming clients. When a digital marketing business operates without a systemized, repeatable acquisition strategy, they rely on unstable factors like word-of-mouth referrals to sustain their client load.

We believe that growth is the key to maximizing ROI on digital products. In order to engage users, increase retention and referrals, and drive revenue, we work alongside our wide network of partner vendors.

Successful agencies implement a system.

Their predictable customer acquisition strategy is rooted in fixed principles that are repeatable, practical, and effective. This is how they attract high-paying, ongoing clients, and build their revenue to 7-figures and beyond.

Merchant Seller Acquisition Onboarding Agency

Lead Generation, Successful Onboarding, incubation and growth of these Sellers on Client Marketplace.

Customer Acquisition Marketing Agency Madurai

Growth marketers are constantly working to increase customer acquisition and engagement.

customer acquisition marketing approaches. Work with a team of growth experts to build a complete lead generation machine with Advanced Marketing, and sales to rapidly scale your business.

B2B Marketing Agency in Madurai

As individuals B2B Marketing Agency in Madurai , we’ve been growing brands for over 10 years.  our team comprises several well-established players in b2b marketing, direct marketing, branding, event, digital marketing, SEO, and business on a global scale.

Market directly to your target with B2B Marketing. We help businesses devise a B2B marketing program that generates better leads, more customers, and bigger profits.

B2B Lead Generation Services

Brand Awareness. Build massive brand recognition. Customer Acquisition. Generate new customers to fuel your brand growth.

Customer Acquisition Strategies … For us, it’s all about creating long-term value for everyone.
Appointment Setting, Lead Generation, Lead Management.

 

Building a powerful presence. B2B Marketing is a two-way conversation.   When you engage with your customers, it not only allows them to connect with your brand on a deeper level, but it provides you with a valuable opportunity to improve the product or service you provide based on their real needs.

Growing your brand and increasing your bottom line.

Seller acquisition through field sales teams is the most effective and cost efficient way to build up sellers on an e-commerce platform. The client wanted to drive seller acquisition for its e-commerce portal through Fieldwork and the scope of work included:

Marketing Sales Field Sales Field Marketing Door To Door Marketing Direct Marketing Face To Face Marketing B To B Marketing Dealer Marketing Retail Marketing Mobile App Marketing Merchant Acquiring Seller Acquisition Customer Acquisition Mobile App Marketing

Our Services MarketingDigital Marketing Recruitment Market Research Advertising Telemarketing Brand Promotions EventMumbai Pune Delhi Bangalore Ahmedabad Chennai Hyderabad Kolkata Surat Jaipur

B2B Marketing Agency in Madurai

Madurai

Madurai is a major city in Tamil Nadu and the 31st largest urban agglomeration in India. Popularly known as the Athens of the East, Madurai has a rich historical background. It is believed that Lord Shiva performed sixty-four wonders here known as Thiruvilaiyadals. Madurai is the administrative headquarters of the Madurai district and is also regarded as the cultural hub of Tamil Nadu. The city lies on the banks of River Vaigai. The city is home to several reputed educational institutions, industries and monuments. Over the years, the real estate market has also developed rapidly in the city.

Infrastructure
Madurai International Airport, which offers both domestic and international services, is about 12 km away from the city. Madurai Junction is an important junction in the city, which fulfills the requirements of the inter-city travel. National Highways 7, 45B, 49 and 208, and State Highways 33, 72, 72A, 73 and 73A, pass through the city. Three major terminuses Periyar, Mattuthavani and Arappalayam are used to commute by the residents.
In 2006, Madurai was chosen for the implementation of Jawaharlal Nehru National Urban Renewal Mission (JNNURM) to make the world-class infrastructure in the city. The citys infrastructure, which was to be developed under this project includes water supply, solid waste management, traffic management, health and education and many more. ELCOT Information Technology (IT) Park in Ilanthaikulum established in the city with an area of 50,000 square feet is likely to pick up the growth of IT in the city. Companies including HCL and Honeywell will soon be starting their operations in the IT Park. Another special economic zone (SEZ) in Vadapalanji, spread across an area of 245.17 acres, has been constructed in the city. Two flyovers are proposed to be built soon in Kalavasal and Goripalayam areas of the city, which will help to decongest the roads here.

Homes and Living
Madurai has a flourishing real estate market. Areas including TVS Nagar in central Madurai, Vilangudi, and Madakkulam in western Madurai are some of the areas that are witnessing huge demand for property in Madurai. The luxury segment here has also witnessed decent growth in areas including Moondrumavadi, KK Nagar and Andalpuram. The market was earlier dominated by plots and independent houses but several apartment complexes have been built in the city in recent times. Areas including Oththakadai, Azhagar Koil Road and Karupayurani are witnessing rapid real estate and infrastructural development and good returns are expected from these areas along with Airport Road. As the construction of two SEZs are underway, the city will boost employment opportunities, which in turn will generate more demand for residential real estate in Madurai.

Demographics
According to census 2011, Madurai has a total population of about more than three million. The city had the decadal growth of 17.95 per cent between 2001 and 2011. The sex ratio of the city was 990 women per 1000 men while the literacy rate in the city was 81.66 per cent.

Governance
Established in 1866 as municipality of Madurai, the municipal corporation of the city was upgraded to 1971. The corporation looks after the services like town planning, engineering, public health and many more in the city. It is controlled by the municipal commissioner who is also the executive head of the corporation. The legislative powers are held by elected members from 100 wards and their elected Mayor and Deputy Mayor. The city has five elected members in Tamil Nadu Legislative Assembly and one member in Lok Sabha. The Tamil Nadu police enforces law and order and has constituted it as a separate district divided into four subdivisions, namely Town, Thilagar Thidal, Thallakulam and Anna Nagar. The city is home to a Madras High Court bench.

Industry and Employment
Madurai is known for its industrial prowess, particularly in sectors including chemicals, automobiles, rubber and granite manufacturing. Rubber is the traditional industry in the city and it contributes to the production of automobile components made out of rubber, on a large scale. It is a major Tier-II IT city and several companies include Mahindra Satyam, Oracle, and Honeywell are setting their offices here. Madurai is famous for dairy farming, pottery, poultry farming, brick making, carpentry and mat weaving. Madurai is also famous for its jasmine plantations, which are known as Madurai Malli and agricultural prowess. There are several small scale industries in the city, which produce rubber products, sporting goods, gloves, mats and automobile rubber parts along with utility items. TVS, Sundaram Industries and Lanxess India are major rubber industries located here. Ford, General Motors, Honda and Toyota are the biggest buyers of automobile components from the city while two wheeler major TVS Group has a significant presence here. The developments in the city have led to the growth of industrial estates in the city Automobile Industrial Estate in Kappalur, SIDCO Industrial Estate in K. Padue and Kappalur and Hosiery Estate in Urangaanpatti.

Lifestyle
Madurai is known for an active nightlife and attracts a large number of tourists every year. There are many bars, pubs and night clubs in the city include Cloud Seven located at Bypass Road, Ecstasy located at Goripalayam and Vijay Disco at South Veli Street. There are several attractions including Thirumalai Nayak Palace, Gandhi Memorial Palace and the Eco Park, which showcase fabulous lighting and fountain shows. MGR Race Course Stadium comes with a synthetic track, athletic facilities and swimming pool. Multiple festivals are celebrated in the city every year including Jallikattu and Pongal. The city is also a hub for film shootings. It is known for its bevy of entertainment and recreational destinations. Meenakshi Temple is the biggest attraction of the city, which is thronged by a large number of people every day. There are many restaurants and coffee bars in the city, too, such as Meenakshi Coffee bar at West Chitrai Street, Taj Restaurant and Emperor Restaurant to name a few.

 Localities in Madurai