Tag: Brand-Activations-Agent-Pune

Don’t Forget These Home Business Deductions

If you have a home office, make sure you or your accountant doesn’t forget the following business deductions.

Examine your expense records for the following items that may qualify as business expneses on your tax return:

Web hosting, Web design, and domain names registration fees 
the percentage of your rent or mortgage used for your home office
the business percent of your cell phone, including data plan
part or all of your home internet service, based on how much you use it for business
business cards or any other business marketing items like stickers and flyers
computer equipment and repairs
software used in the business
paper, ink cartridges, and office supplies
ipod and other handheld electronics related to your line of business (used for such media projects as podcasting)
camera and other media equipment (if related to your business)
contract labor or subcontractors
professional fees, such as for legal, accounting, and bookkeeping services
meals and entertainment with clients if you discuss business before, during, or after the event
conference registrations
mileage driven for business, as well as fees for trains, subways, and other transportation
tolls and parking fees for business trips
other business travel expenses, including motel and airfare
This is not an exhaustive list but it helps get you thinking about expenditures for your business that may qualify as deductions. When in doubt, ask a CPA.

What I Heard Is Not What I Got

Okay, so I experienced some rather disappointing customer service lately. I won’t mention company names this time around, but I will say I actually hung up on the person to whom I was speaking. I was that angry. And, honestly, I cannot remember a time when I ever hung up on someone like that. I might say “thank you but no thank you” and return the receiver to the base of my phone, but I’ll never hang up in anger. Well, until early last week that is.
    So I was thinking about the fact that while I was on hold the FIRST time during this unsatisfactory conversation I listened with interest and surprise, too, as the looped message told me how very important I was to the company and how they would resolve my problem and I thought, this is sort of cruel, because I don’t think they’re going to fix this at all. So at the end of the conversation, after the manager informed me that they weren’t going to help me I said, “So for $20 you’re going to leave me very unhappy and no longer a customer for life?” He said that he understood how I felt and that even he had had a similar experience with another company.
    Okay, so I wondered about the training they get and what happens when the looped recorded message becomes a big lie. Do some companies give their people more latitude when it comes to attempting to resolve a problem, a problem that originates because of a mistake communicated by the company to a customer?
    What happened that afternoon is something we should all think about when it comes to employee development. No matter how great an investment you put into an employee the minute that person is unable to achieve a satisfactory resolution, well, a part of that investment goes up in smoke. That coming from a disgruntled customer. I think I would’ve felt better even had the manager not told me he understood and not shared the fact that he had had a similar experience at another company. That made me sad actually and it left me with a huge void in my faith in this company.
    I’m not suggesting that this person send me a check for $20, but I wondered wasn’t there a little room for some kind of solution that hadn’t appeared on a page of a particular customer service module. When we’re trying to develop employees do we give them the space and opportunity to fix a problem that may not have arisen elsewhere? Do we encourage them to take risks so that they’re never put in a position that leaves them responsible for losing a customer? Is there something so wrong with telling a customer, “You know, I’ve never run into this problem before and I’d like to be able to help you, but I’ll need a little more time”?
    Maybe I’m incredibly naïve, but I have to believe that one of the reasons that successful companies get to be that way is because somewhere along the line the ones who have direct contact with their customers makes fixes out of tools they never thought they had.
 

Simplify hair salon management with the help of an app

Home » Business Ideas » Simplify hair salon management with the help of an app
June 22, 2017 Frank Bullock Business Ideas
Salon management might be seen like an easy job by an outsider, but for those who are actually in that position, it can be quite challenging and stressful. If you have been running a hair salon business for a long time, you have probably confronted yourself on numerous occasions with mixed appointments, clients who do not show up, and other management inconvenience. Well, now all of these issues can simply disappear, if you resort to the right tool. A hair salon software product can be the answer you were looking for, the thing that will simplify salon management considerably. Here are the most important things such an app can do for you:

Appointment booking

Because almost any salon out there function with the help of appointments, this is one of the most important tasks you will need to handle. A traditional appointment book however, is not such a convenient tool – there is always the chance you might lose it, which can create a chaos, and always carrying it around with you is certainly a burden. With the app alternative, you can make appointments on the go, regardless if you are out drinking a coffee, or actually at the salon. Moreover, if something happens with your phone or computer, you can access all your info from another device, because your appointments will be backed up. This aspect can save you from potential inconveniences.

Clients who fail to show up

Dealing with customers who do not show up for their appointments means your employees are losing time, and you are losing money. While on some occasions, those who do not come at the salon when they have been scheduled might do it on purpose, in other situations, they have simply forgotten. To handle these unpleasant events all together, you can use the scheduling app to send reminders to your clients. This way, you will know with enough time in advance, if something has come up, and someone is unable to show up – it saves you time, it saves you money, and it prevents you from stressing.

Success lies in the details

What makes your salon better than others? What are your methods of making each client feel important to you? If you do not have the answers to these questions, then you will certainly need a hair salon app. With this software product, you can save information about each of your clients’ preferences, and use them to make them feel like they are an important part of your business. Next to the name and appointment, you can also save on the app, personal details about each client. The information can come in handy when you least expect it, and it will certainly make a difference.

Considering all of these aspects, you can now understand why resorting to an appointment scheduling app can be a wise decision to make, making management tasks easier and more effective. Once you begin using this type of tool, you will notice for yourself how easy appointment making can be, and potential inconveniences surrounding this aspect will no longer exist. So, if the details mentioned above have determined you to buy a software product of this kind, just search online for the best offer available.

More Business Ideas

Using Technology to Improve Your Hair Salon Business
Smart appointment scheduling for beauty salons – tips and tricks
Organising a corporate event by the book
Finding the right app designer for your beauty salon business
Salon Scheduling Software – A Necessary Investment for a Successful Business
How to make your salon business more competitive