That Aint Gonna Work!
The results
are in. The U.S. Department of
Transportation has released the results for the year 2007 and the news isnt
good. My first thoughts were of my
Stepfather, Dave. Why? Dave is an interesting fellow. A ham radio enthusiast and IT professional,
you can entertain Dave for weeks at a time with very little more than a
computer, a good monitor, a radio, and an internet connection. To see this rare bird leave the nest is
pretty rare. Hell, to see him leave his
workstation is a rare treat all by itself!
When he does venture out beyond the range of his antennas or his
wireless router, he regards the world with a unique set of eyes. Most notably, he sees what, in his mind, just
aint gonna work. It doesnt
matter what youre doing at the time, Dave will find a problem with it. If Dave walks up on you in the kitchen (for
example), and he sees you making chili hell ask you, What are you
doin? You put aside your surprise
that hes standing, live, in the kitchen in the first place and you tell him,
Im cutting up some meat to make chili. Well, that aint gonna work hell
say, You gotta cut them pieces up smaller, dont you know that, Jeanine? Ill go back to the computer and find a good
chili recipe. Then Ill e-mail it to you
while youre standing here in the kitchen! Whatever works, Dave!
The
effort (if you can call it that) made by our domestic airlines is
not good. Heres a link
to the story if youd like to read the details. The bad numbers are up, the good numbers are
down. For example during the first five
months of the year, U.S.
airlines could only manage an on-time arrival 74% of the time. That was the lowest since the DOT started
keeping records! They also managed to
lose 5.9 bags out of every 1,000 bags checked.
Thats not bad, until you consider that in 2006 that number was only 4.6
out of 1,000 bags. The most startling
statistic for me was that only 675 complaints in TOTAL were logged during the
month of May. That month followed a
month that had some of the longest stranded runway wait times ever.
How do you
fix it? You dont! You can take steps to make sure your own
experience is a positive one. Take
earlier flights so you have one to fall back on. Dont check bags if you dont have to. Learn to pack small. If the airlines cause you be late, even for a
minute, call them and register a
complaint! Dont berate them or be
rude just politely call and say, Hello, you made me 42 minutes to my
meeting today and I dont appreciate it.
Theyll never fix what they dont believe to be broken.
So those of
you who dont travel every day or every week or every month, when you do
finally walk out of your house and into the airport for the first time in a
year
be prepared to shake your heads and say it, That aint gonna
work!
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