Welcome to Fulcrum society Experiential Marketing Swargate, Pune. One of the best integrated marketing companies Pune has to offer, located within prestigious offices at Swargate.
We offer a wide range of Distribution Channels Brand promotion And marketing services including Distribution Channels Brand promotion , retail Store Brand promotion , society Experiential Marketing , house2house Interactive marketing, corporate Activities.
As one of the best marketing companies Pune has to offer we also provide marketing solutions to optimise the sales pipeline to maximise conversion and optimise lifetime value.
We believe in providing an amazing service, at a fair cost, with clear transparent quotations. If you are looking for a small team of promo staff or looking to find promotional staff for a long term campaign, talk to us.
Connect With Your Customers
We understand that consumer decision making is a largely emotional, subconscious process, so building an authentic connection with your customer is key. Utilising the tangible insights gained from our research, we then craft brand experiences that will connect fully with your consumer and influence their subconscious decision making.
FOR YOUR POTENTIAL CUSTOMERS, A GREAT EXPERIENCE ISN’T JUST A PIECE OF MARKETING.
Fulcrum is a society Experiential Marketing Swargate, Pune. We create, deliver and support experiential marketing campaigns, converting live attention to Brand Devotion for the small to biggest brands.
We believe the key to unlocking value is building truly meaningful relationships. We work collaboratively with brands and businesses, using data and insights to develop customer loyalty and engagement programmes, strategic partnerships and brand creation to build, mend or maintain strong relationship bonds between brands and people.
EXPERIENCES People, meet brand. Strategic campaigns to shape opinion and build brand affinity.
TRIAL People, meet product. Tactical campaigns to boost penetration and promote sales.
STAFFING People, meet people. Providing the people who’ll be the real world face of your brand.
Live Experience
Immersive experiential marketing campaigns to create Brand Devotion
Product Sampling
Campaigns to drive trial, change perceptions, boost awareness & sales
Promotional Staffing
Brand ambassadors & hospitality staff to be the face of your brand
We provide three core services each strategically tailored to your brand’s goals
Type of society Experiential Marketing is useful for: The answer to this is pretty much anything, however we have listed some common Distribution Channels Brand promotion, society Experiential Marketing , event types below.
+ High Street Promotion + High Street Promotion + Competition Signup + Exhibitions + Festivals + Club Promotion + Sporting Events + In Store Promotion + Business Promo Offers
Where do we cover? We cover the whole of the Pune and that means more than just the major cities. We have locally based staff in all towns and villages across the Pune. We also have local division which features locally based staff in countries.
Can you design and make up leaflets for us? Yes we certainly can. We have our very own creative designer in house who can put together all styles of flyers, banners and posters. We can also print these for you and offer very competitive prices.
Helping brands build powerful front lines in the real world.
Design, Develop or Activate Your Event Marketing
Planning ======= Activation =======Reporting
Full independent Distribution Channels Brand promotion Agency, specialising in field and Distribution Channels Brand promotion , retail Store Brand promotion , society Experiential Marketing , house2house Interactive marketing, corporate Activities…. field and experiential marketing that is tailored specifically to you and your brand. …. Join us for a Cup of coffee on the roof at our ‘Swargate, Pune office
Fulcrum has a proven track record for delivering first-class campaigns and events, setting the benchmark for excellence and best practice in experiential marketing. With offices in the Swargate and Pune and a mumbai network of affiliate partners around the India, our experience and capabilities are truly Local. Our thinking is innovation, our creativity is fresh, our operations are strong and our relationships are everything.
We love experiential marketing and we love what we do.
Distribution Channels Brand promotion | society Experiential Marketing Swargate, Pune
Swargate , Pune
Swargate, located in the south of Pune, is one of the busiest city. It is a commercial area with important buildings like Income Tax Office, PMC Branch (Swargate), and other commercial buildings. It comes under the jurisdiction of Pune Municipal Corporation (PMC). Guruwar Peth, Subhash Nagar, Dadawadi, Dattawadi, Wanwadi, Fatima Nagar, Sadashiv Peth are its neighboring localities. It will also serve as major head for the Pune Metro project. There are many tourist and entertainment places in the area of Swargate. The famous Mahalaxmi temple of Pune is located near Sarasbaug near this area. Swargate is one of the major hubs of the Maharashtra State Transport network. Shankar Sheth Road, and Ghorpade Peth Road are the two internal roads for Swargate. Other major roads are Timber Market Road, Mutha Canal Road and Lohiya Nagar Road which further link with Bangalore Highway Flyover. Swargate is well-connected to the other parts of the city such as Budhwar Peth, Raviwar Peth, Modi Colony, Deccan Gymkhana via Chhatrapati Shivaji Maharaj Road and Timber Market Road. Some of the key residential projects in Swargate are Ahura Galaxy, Kumar Laxmi Vilas, Vardhaman Sapphire, KUL Kumar Puram, Ambike Lotus among others.
Connectivity
Swargate has a Major bus stand for Pune. It serves as BRTS terminal for Katraj – Swargate and Hadapsar – Swargate bus routes. It is well connected to the city and nearby villages by PMPML buses.
Auto-rickshaws which ply from the Swargate bus terminus provide an important cheap alternative transport to the residents of Pune.
The Pune-Satara Road starts from here. Shankar Seth road which originates from this area serves as link between Pune – Solapur highway and Swargate. Tilak road links Swargate to Deccan Gymkhana while Shivajinagar is linked to Swargate by Shivaji road.
It has excellent connectivity to Pune International Airport which is located at a distance of 14.5 km via Samrat Ashok Road.
Factors for past growth Its close proximity to Pune IT Park, Pune Junction railway station along with major IT Hubs of Pune such as Navale IT Park, The Cerebrum IT Park B2, Pune IT Park, Nano Space IT Park have been a plus point. A fair number of workforce work in nearby IT Hubs, wanted to have their residences close to their workplace. Thus, driving residential demand and consistent rental yield. In the recent past, rental demands for 2 BHK flats in Swargate got momentum.
Employment hubs near Swargate Thube Park Navale IT Park The Cerebrum IT Park B3 Pune IT Park Nano Space IT Park Weikfield IT iNFO Park
Infrastructural Development (Social & Physical) Saint Thomas High School, New Life Centre High School, English Primary School, Noble English School, St. Hildas High School and Shri Shivaji Maratha Jijamata Girls High School are some of the good quality schools in its vicinity. Health care facility is also good in the locality. Some good hospitals providing health care facility to the resident of Swargate are Joshi Hospital of Women, Sahyadri Hospital, Dhiraj Surana-Shree Balaji Eye Hospital and Purandare Hospital among few. Hyper City, Kumar Pacific Mall, SGS Mall & Nucleus Mall are the major malls in the localities which serves the daily needs of the residents of Swargate.
Distribution Channels Brand promotion Agency Swargate, Pune
house to house engagement marketing
retail Store Brand promotion Agency Swargate, Pune
house2house Interactive marketing
society Experiential Marketing Agency Swargate, Pune
Welcome to Fulcrum auto show brand Activation Chikhali, Pune. One of the best integrated marketing companies Pune has to offer, located within prestigious offices at Chikhali.
We offer a wide range of engagement marketing And marketing services including engagement marketing , house2house brand Activation , auto show brand Activation , Store Experiential Marketing, Corporate Activities.
As one of the best marketing companies Pune has to offer we also provide marketing solutions to optimise the sales pipeline to maximise conversion and optimise lifetime value.
We believe in providing an amazing service, at a fair cost, with clear transparent quotations. If you are looking for a small team of promo staff or looking to find promotional staff for a long term campaign, talk to us.
Connect With Your Customers
We understand that consumer decision making is a largely emotional, subconscious process, so building an authentic connection with your customer is key. Utilising the tangible insights gained from our research, we then craft brand experiences that will connect fully with your consumer and influence their subconscious decision making.
FOR YOUR POTENTIAL CUSTOMERS, A GREAT EXPERIENCE ISN’T JUST A PIECE OF MARKETING.
Fulcrum is a auto show brand Activation Chikhali, Pune. We create, deliver and support experiential marketing campaigns, converting live attention to Brand Devotion for the small to biggest brands.
We believe the key to unlocking value is building truly meaningful relationships. We work collaboratively with brands and businesses, using data and insights to develop customer loyalty and engagement programmes, strategic partnerships and brand creation to build, mend or maintain strong relationship bonds between brands and people.
EXPERIENCES People, meet brand. Strategic campaigns to shape opinion and build brand affinity.
TRIAL People, meet product. Tactical campaigns to boost penetration and promote sales.
STAFFING People, meet people. Providing the people who’ll be the real world face of your brand.
Live Experience
Immersive experiential marketing campaigns to create Brand Devotion
Product Sampling
Campaigns to drive trial, change perceptions, boost awareness & sales
Promotional Staffing
Brand ambassadors & hospitality staff to be the face of your brand
We provide three core services each strategically tailored to your brand’s goals
Type of auto show brand Activation is useful for: The answer to this is pretty much anything, however we have listed some common engagement marketing, auto show brand Activation , event types below.
+ High Street Promotion + High Street Promotion + Competition Signup + Exhibitions + Festivals + Club Promotion + Sporting Events + In Store Promotion + Business Promo Offers
Where do we cover? We cover the whole of the Pune and that means more than just the major cities. We have locally based staff in all towns and villages across the Pune. We also have local division which features locally based staff in countries.
Can you design and make up leaflets for us? Yes we certainly can. We have our very own creative designer in house who can put together all styles of flyers, banners and posters. We can also print these for you and offer very competitive prices.
Helping brands build powerful front lines in the real world.
Design, Develop or Activate Your Event Marketing
Planning ======= Activation =======Reporting
Full independent engagement marketing Agency, specialising in field and engagement marketing , house2house brand Activation , auto show brand Activation , Store Experiential Marketing, Corporate Activities…. field and experiential marketing that is tailored specifically to you and your brand. …. Join us for a Cup of coffee on the roof at our ‘Chikhali, Pune office
Fulcrum has a proven track record for delivering first-class campaigns and events, setting the benchmark for excellence and best practice in experiential marketing. With offices in the Chikhali and Pune and a mumbai network of affiliate partners around the India, our experience and capabilities are truly Local. Our thinking is innovation, our creativity is fresh, our operations are strong and our relationships are everything.
We love experiential marketing and we love what we do.
engagement marketing | auto show brand Activation Chikhali, Pune
Chikhali , Pune
Chikhali is a village in Ambegaon Taluka, situated in the north of Pune. It comes under the supervision of Pimpri-Chinchwad Municipal Corporation (PCMC). It is about 20.5 km from Pune and 140 km from Mumbai. This location houses major MIDC hub. This locality is majorly occupied by low income group employed within MIDC. This is the major customer segment for affordable residential properties. Residential project activities are observed in large numbers here. This locality has seen a lot of development activities with several residential communities. The area is close to Chakan which is a well-developed manufacturing belt and houses the factories of automobiles stalwarts like Volkswagen and Mercedes Benz. Chikhali is also close to Talawade IT Park and the bustling suburb of Moshi, which is near the International Convention Centre. Talwade, Moshi, Chimbali, Dehu, Pradhikaran, Chinchwad, MIDC, Dehu Road, Kelgaon are its neighbouring localities. Located close to the Pune-Nagpur Highway, Chikhali has IT Parks, automobiles industries and factories in its vicinity. It has finest infrastructure including hospitals, markets, schools, shopping malls, institutes for higher education as well as the new international airport and railway stations in the vicinity. Property rates in the locality range between Rs.3955 to Rs.5960 per sqft. Some of the IT Companies operational in and around Chikhali include Itech software solutions, Tech Mahindra Ltd., Cybage Software Pvt. Ltd. and Modular Infotech Pvt. Ltd. Some of the key residential projects in Chikhali are Vision Indradhanu, Vednirmitee Aashritha, Sai Sanskar Residency, Panchavati Nest, Aksha Vrundavan among others.
Connectivity
Chikhali is well connected by rail and road networks. The area has an extensive bus service and the Chinchwad Bus Stand and the Bhosari Bus Stand lie in close vicinity. Mahanagar Parivahan Mahamandal Ltd, BRTS, and a host of other private buses connect the area to neighbouring areas.
It has excellent connectivity to Pune International Airport which is located at a distance of 27.5 km via Alandi Road/Pune -Alandi Road.
There are few arterial roads which runs through the area, i.e; Dehu – Alandi Road, Chikhali Akurdi Road, Dehu-Moshi Road, and Chikhali Road. These roads are also consider as major roads for Chikhali.
Akurdi, Chinchwad, Pimpri, Kasarwadi, Dapodi, Khadki, and Pune Junction are its nearby railway stations. However, Chinchwad is the nearest and major railway station to Chikhali situated at a distance of 6.9 km via Chikhali – Kaspate Vasti BRTS Road.
Factors for past growth Due to the presence of various IT majors and other multinational companies, Pune has been witnessing a huge increase of working population from outside. Hence, there has been a flow in the demand for residential apartments for sale in Chikhali, being one of the noted suburbs of Pune.
Factors for future growth The areas excellent connectivity has been a prime mover, with the Pune-Nashik highway and Dehu Alandi Road being just 5 km and 100 feet away, respectively. This has led to the development of residential properties in its vicinity. The civic amenities have also improved here. The industrial and IT sector growth have led to the development of retail and hospitality sector as well. The government is also keen to develop the area as a modern town. Thus, it has given permission to a number of projects in the area. This initiative by govt will increase the demand of rental property market in Chikhali.
Employment hubs near Chikhali Rajiv Gandhi InfoTech Park – 18.3 km. Pimpri-Chinchwad-Bhosari industrial area – 5.7 km. Panchshil Tech Park – 23.4 kilometres away. Chakan Industrial Area – 12.9
Proposed & Planned Infra The state govt has also approved the transfer of around 30 acres of land in Chikhali to the college of Engineering Pune for campus expansion. Proposed fourth water treatment plant in Chikhali by PCMC. There is a plan to develop new roads and gardens in fringe areas.
Infra Development (Social & Physical) Chikhali offers very good social infrastructure to its residents. Some of the reputed schools in Chikhali include Sadhana English Medium School, Vidyarthi Vichar English and Marathi Higher Secondary School, Priyadarshani School, Shri Shri Ravishankar Vidya Mandir, Moshi, PCPC Primary School, GSK English School, Smart Kidz Preschool, Kidzee Pradhikaran etc. It also houses some famous colleges and institutions nearby. It includes Modern College of Pharmacy, Abhishek Arts, Commerce, and Science Junior College, Pimpri Chinchwad College of Engineering, Conquest College, Phoenix Junior College among others. Healthcare facilities are also good in the locality. Some of the leading hospitals in Chikhali include Gangotri Hospital, Lotus Multispeciality Hospital, Dhanashree Hospital, Aditya Birla Memorial Hospital, Lokmanya Hospital, Mayur Hospital, Icon Hospital, Yashwantrao Chavan Memorial Hospital, Akurdi PCMC Hospital to name a few. The shopping needs of the residents are catered by malls in Chikhali such as the Diagonal Mall, M-Mart, Premier Plaza Mall,City One Mall, and Central Mall. It also houses retail outlets of national and international brands such as My Jio Store, Raymond Retail Shop, Max Fashion, Amul Retail Outlet, Max, Peter England, D-Mart etc.
engagement marketing Agency Chikhali, Pune
d2d engagement marketing
house2house brand Activation Agency Chikhali, Pune
Professional Qualified Sales Experts present products and services, calling on companies using our proven door to door selling Outsourcing firm , door-to-door sales technique and door to door selling Outsourcing firm in mumbai.
We convert potential customers to sustainable clients in the shortest space of time( door to door sales, door to door selling Outsourcing firm ). Our professional teams interact with customers, educating them on our clients’ products/services, as well as generating immediate sales or leads with interested customers.
Marketing and advertising budgets have come under increasing pressure. door to door selling Outsourcing firm and Door-to-door sales is a low cost distribution channel, and is an effective way to gain more return on investment. It secures increased value with minimum spend, allowing access to a customer base which is not always reached by existing marketing strategies.
Through Door to Door sales,customers can choose the most suitable deals, especially because they have a chance to ask questions and have the offering clarified by our qualified sales experts in mumbai
We believe our experience, our sales ability and the detailed processes we have in place ensure we successfully launch new products to the market. Our sector experience and data insights ensure we are calling on the right outlets to maximise return on investment during the critical launch phase.
We have proven experience in launching challenger brands to the market along with well-established range extensions and completely new products.
We believe Fulcrum is the door-to-door-sales agency in pune best suited to owning the responsibility of launching your new product – why not give us a call to find out if we can help you?
I did door-to-door sales for nine years, in hundreds of different cities and towns all across the india. Through long, hard, agonizing trial and error, I eventually developed enough skill that I could take any product into any area on any day and make sales.
In the beginning, I struggled. But when I was about to give up on myself and quit (like 99.9% of people that try door-to-door sales do within their first few days), experienced salesperson to give me a chance to get on track.
What I saw that day changed my life forever.
I watched as the experienced salesperson drove to an area where he had previous sales success, and listened as he explained to me why he parked his car in the exact spot he did to start his day and laid out his exact plan of attack. Within the first 10 minutes, I learned a valuable lesson that not only made my door-to-door sales career much easier, but has also been the key to bringing in millions of dollars in revenue for my own companies, and those of thousands of others I’ve consulted to:
A current customer is the easiest person to make a sale to – many, many times easier (and less expensive) than trying to get new customers.
Most business owners operate a risky, day-to-day, transactional business, believing that the reason for getting a customer is to make a sale. That’s their biggest problem: making nothing more than “a” sale to a customer. After that initial transaction, they simply hope that their product or service or location is good enough that they will get a repeat visit from that customer.
On the other hand, sharp business owners (and door-to-door salespeople!) know that the point to making a sale is to get a customer. We have systems put together to maximize the value of that customer by making future offers to them, so that they buy more of the same product or service, or a different version, or even an entirely different product or service.
In other words, we recognize that a current customer is the easiest person to sell to, and a prospect is the hardest and most-expensive person to sell to. Therefore, we concentrate on maximizing the value of every new customer we get.
If you want to grow your business during these challenging economic times (and even during boom times), your time and effort should be invested in working to turn prospects into customers and retain them to market to in the future. While your marketing is doing its job to get you prospects, you need to be working on turning those prospects into customers. There are a few key ways to draw them in and seal the deal. You need to be:
Inviting Informative Enjoyable
The biggest fear of most new customers is the dreaded “buyer’s remorse.” You want to minimize this as best you can, and if you’ve provided a quality product or service that delivers on the marketing claims you’ve made, the risk will be lower.
However, returns can still occur. Here are the two most effective ways to deal with this:
Offer to refund money — no questions asked Offer a bonus they can keep even if they return the product
These offers alone will also lessen the impact of buyer’s remorse, because the customer will trust you more just because you showed the confidence in your product or service to offer these options in the first place.
There are number of other ways to turn a prospect into a customer:
Offer a special price as an opportunity for them to test the market. Offer a lower price with a legitimate reason, such as clearing out inventory to pay a tax bill, for your kid’s braces, or another tangible reason. (Added bonus: Customers love you for doing this, because it makes you so much more human to them.) Offer a referral incentive. Offer a smaller, less expensive entry-level product to build trust. Offer package deals. Offer to charge less for their first purchase if they become a repeat customer. Offer extra incentives, such as longer warranties or free bonuses, if they order by a certain date. Offer financing options, if applicable. Offer a bonus if they pay in full. Offer special packaging or delivery. Offer “name-your-own-price” incentives. Offer comparative data or other comparison tools. Offer to let them trade up or upgrade to something better if they want. Offer additional, educational information to help them make the decision.
The options are really only limited by your imagination and marketing skill. You can use these or other ideas to discover what works the best for your specific business, with your specific products, services and target market.
Even if you ever find yourself doing door-to-door sales.
Marketing agencies in bosari
The Three Value Conversations provides the tools and methods you need
to differentiate you and your solution from the competition, elevate value to the right decision maker, and maximize all sales opportunities across the entire long lead buying cycle.
Based on extensive research, the authors program enables salespeople to articulate value in three essential conversations with the customer: the Differentiation Conversation (creating value), the Justification Conversation (elevating the value to the right level of decision maker), and the Maximization Conversation (capturing that value and maximizing the size of your opportunities).
Praise for The Three Value Conversations
A great conversation requires not only a strong story, but also the skills to deliver it. Three Value Conversations will help marketingthe story-builderscreate the right message, and guide sales storytellers in using those messages to have unique, value-driven conversations with customers.
Too often we take for granted that salespeople should just know how to have a great customer conversation after all, thats why they are salespeople, right? But, being able to talk with customers and communicating value are two different things. Three Value Conversations does a great job providing concrete concepts to help salespeople purposefully practice and master their customer communications skills.
Juan Corsillo, senior vice president sales and marketing, United Rentals
If youre facing the pressures of commoditization and loss of control in the selling process, the Three Value Conversations is a must read. The book offers a next practice approach that helps steer the conversation in a way that clearly differentiates your solution from the sea of alternatives and positions you to create, elevate and capture value to set you apart. Thank you Tim, Erik, Conrad and Cheryl for collaborating on such an important topicthis is book will make a difference!
Jim Ford, Executive vice president, TestAmerica Inc. and chairman of the Strategic Account Management Association
Procurement discussions are just that. The Three Value Conversations help us to have the right conversations, with the right people to drive the outcomes our customers want and we need, in order to drive the value that we are both seeking.
Nick Alfano, senior vice president and general manager food and beverage north america, Ecolab, Inc.
Professional Qualified Sales Experts present products and services, calling on companies using our proven door2door Marketing company , door-to-door sales technique and door2door Marketing company in mumbai.
We convert potential customers to sustainable clients in the shortest space of time( door to door sales, door2door Marketing company ). Our professional teams interact with customers, educating them on our clients’ products/services, as well as generating immediate sales or leads with interested customers.
Marketing and advertising budgets have come under increasing pressure. door2door Marketing company and Door-to-door sales is a low cost distribution channel, and is an effective way to gain more return on investment. It secures increased value with minimum spend, allowing access to a customer base which is not always reached by existing marketing strategies.
Through Door to Door sales,customers can choose the most suitable deals, especially because they have a chance to ask questions and have the offering clarified by our qualified sales experts in mumbai
We believe our experience, our sales ability and the detailed processes we have in place ensure we successfully launch new products to the market. Our sector experience and data insights ensure we are calling on the right outlets to maximise return on investment during the critical launch phase.
We have proven experience in launching challenger brands to the market along with well-established range extensions and completely new products.
We believe Fulcrum is the door-to-door-sales agency in pune best suited to owning the responsibility of launching your new product – why not give us a call to find out if we can help you?
I did door-to-door sales for nine years, in hundreds of different cities and towns all across the india. Through long, hard, agonizing trial and error, I eventually developed enough skill that I could take any product into any area on any day and make sales.
In the beginning, I struggled. But when I was about to give up on myself and quit (like 99.9% of people that try door-to-door sales do within their first few days), experienced salesperson to give me a chance to get on track.
What I saw that day changed my life forever.
I watched as the experienced salesperson drove to an area where he had previous sales success, and listened as he explained to me why he parked his car in the exact spot he did to start his day and laid out his exact plan of attack. Within the first 10 minutes, I learned a valuable lesson that not only made my door-to-door sales career much easier, but has also been the key to bringing in millions of dollars in revenue for my own companies, and those of thousands of others I’ve consulted to:
A current customer is the easiest person to make a sale to – many, many times easier (and less expensive) than trying to get new customers.
Most business owners operate a risky, day-to-day, transactional business, believing that the reason for getting a customer is to make a sale. That’s their biggest problem: making nothing more than “a” sale to a customer. After that initial transaction, they simply hope that their product or service or location is good enough that they will get a repeat visit from that customer.
On the other hand, sharp business owners (and door-to-door salespeople!) know that the point to making a sale is to get a customer. We have systems put together to maximize the value of that customer by making future offers to them, so that they buy more of the same product or service, or a different version, or even an entirely different product or service.
In other words, we recognize that a current customer is the easiest person to sell to, and a prospect is the hardest and most-expensive person to sell to. Therefore, we concentrate on maximizing the value of every new customer we get.
If you want to grow your business during these challenging economic times (and even during boom times), your time and effort should be invested in working to turn prospects into customers and retain them to market to in the future. While your marketing is doing its job to get you prospects, you need to be working on turning those prospects into customers. There are a few key ways to draw them in and seal the deal. You need to be:
Inviting Informative Enjoyable
The biggest fear of most new customers is the dreaded “buyer’s remorse.” You want to minimize this as best you can, and if you’ve provided a quality product or service that delivers on the marketing claims you’ve made, the risk will be lower.
However, returns can still occur. Here are the two most effective ways to deal with this:
Offer to refund money — no questions asked Offer a bonus they can keep even if they return the product
These offers alone will also lessen the impact of buyer’s remorse, because the customer will trust you more just because you showed the confidence in your product or service to offer these options in the first place.
There are number of other ways to turn a prospect into a customer:
Offer a special price as an opportunity for them to test the market. Offer a lower price with a legitimate reason, such as clearing out inventory to pay a tax bill, for your kid’s braces, or another tangible reason. (Added bonus: Customers love you for doing this, because it makes you so much more human to them.) Offer a referral incentive. Offer a smaller, less expensive entry-level product to build trust. Offer package deals. Offer to charge less for their first purchase if they become a repeat customer. Offer extra incentives, such as longer warranties or free bonuses, if they order by a certain date. Offer financing options, if applicable. Offer a bonus if they pay in full. Offer special packaging or delivery. Offer “name-your-own-price” incentives. Offer comparative data or other comparison tools. Offer to let them trade up or upgrade to something better if they want. Offer additional, educational information to help them make the decision.
The options are really only limited by your imagination and marketing skill. You can use these or other ideas to discover what works the best for your specific business, with your specific products, services and target market.
Even if you ever find yourself doing door-to-door sales.
Marketing agency in Pune Cantonment
Two Things a Salesperson Never Wants to Hearand How to Respond When You Do
We see you as a commodity.
Ouch. Painful words after years of great service. The first time I heard a customer say those words, I was indignant until I realized how they saw me was far more important than how I saw myself.
Take a discerning look at your competitors and yourselves. Theres probably a lot of sameness. Change is a lot easier when your customer sees your product or solution as the same product or solution they can get someplace else. Take a look at your products and solutions through your customers eyes. How does your product or solution interact with your customers business? What ideas can you bring to improve how your product or solution affects inflection points and latencies within your customers business? What if you could improve the order to cash flow for your customers? What if you could reposition your solution to bring value not only to your customer, but your customers customer? If your customers believe they can buy your solution and products somewhere else, its incumbent on you to sell the value that you bring beyond the product and service.
Heres another one: Its not you, really, its me.
Of course its not you. Its never been you. Its always been the customer. A mistake that a lot of salespeople make is losing focus on the customer, and particularly, the right customer. Its very easy to become complacent with your day-to-day, long-term relationships. These relationships are fed by the status quo. These are the people who need your product or service and they give you the next purchase order. You may be surprised to find out you havent been having the right conversation with the right person.
Quantifying business value means measuring the impact that your ideas are creating for your customer. You need to have that business conversation with the right person in the organization who understands and appreciates the business value you create. This means more than making sure that your product or service delivers to the specified requirements. This means going beyond to measure business impact created and expanding relationships to make sure that people throughout your customers organization know that value has been created and quantified.
After you create great ideas that drive improvements throughout your customers organization, and after you quantify those impacts and communicate them to the right people, the process will start all over again. Your customers are far more likely to remember any part of the relationship that did not go well than they are to remember the value you create. Being consistently focused on bringing new ideas, that are all about your customer and their business, and making sure the right executive decision makers hear those ideas, are ways you can do your best to make sure you arent on the receiving end of the call that ends the big relationship.
door2door Marketing company in Pune
door2door Marketing company in mumbai
Marketing , Newspaper advertisement, Store Branding, Corporate Activities,
B To B Brand promotion, Point-of-Sale Merchandising, Customer Satisfaction Surveys
Professional Qualified Sales Experts present products and services, calling on companies using our proven door2door Marketing company , door-to-door sales technique and door2door Marketing company in mumbai.
We convert potential customers to sustainable clients in the shortest space of time( door to door sales, door2door Marketing company ). Our professional teams interact with customers, educating them on our clients’ products/services, as well as generating immediate sales or leads with interested customers.
Marketing and advertising budgets have come under increasing pressure. door2door Marketing company and Door-to-door sales is a low cost distribution channel, and is an effective way to gain more return on investment. It secures increased value with minimum spend, allowing access to a customer base which is not always reached by existing marketing strategies.
Through Door to Door sales,customers can choose the most suitable deals, especially because they have a chance to ask questions and have the offering clarified by our qualified sales experts in mumbai
We believe our experience, our sales ability and the detailed processes we have in place ensure we successfully launch new products to the market. Our sector experience and data insights ensure we are calling on the right outlets to maximise return on investment during the critical launch phase.
We have proven experience in launching challenger brands to the market along with well-established range extensions and completely new products.
We believe Fulcrum is the door-to-door-sales agency in pune best suited to owning the responsibility of launching your new product – why not give us a call to find out if we can help you?
I did door-to-door sales for nine years, in hundreds of different cities and towns all across the india. Through long, hard, agonizing trial and error, I eventually developed enough skill that I could take any product into any area on any day and make sales.
In the beginning, I struggled. But when I was about to give up on myself and quit (like 99.9% of people that try door-to-door sales do within their first few days), experienced salesperson to give me a chance to get on track.
What I saw that day changed my life forever.
I watched as the experienced salesperson drove to an area where he had previous sales success, and listened as he explained to me why he parked his car in the exact spot he did to start his day and laid out his exact plan of attack. Within the first 10 minutes, I learned a valuable lesson that not only made my door-to-door sales career much easier, but has also been the key to bringing in millions of dollars in revenue for my own companies, and those of thousands of others I’ve consulted to:
A current customer is the easiest person to make a sale to – many, many times easier (and less expensive) than trying to get new customers.
Most business owners operate a risky, day-to-day, transactional business, believing that the reason for getting a customer is to make a sale. That’s their biggest problem: making nothing more than “a” sale to a customer. After that initial transaction, they simply hope that their product or service or location is good enough that they will get a repeat visit from that customer.
On the other hand, sharp business owners (and door-to-door salespeople!) know that the point to making a sale is to get a customer. We have systems put together to maximize the value of that customer by making future offers to them, so that they buy more of the same product or service, or a different version, or even an entirely different product or service.
In other words, we recognize that a current customer is the easiest person to sell to, and a prospect is the hardest and most-expensive person to sell to. Therefore, we concentrate on maximizing the value of every new customer we get.
If you want to grow your business during these challenging economic times (and even during boom times), your time and effort should be invested in working to turn prospects into customers and retain them to market to in the future. While your marketing is doing its job to get you prospects, you need to be working on turning those prospects into customers. There are a few key ways to draw them in and seal the deal. You need to be:
Inviting Informative Enjoyable
The biggest fear of most new customers is the dreaded “buyer’s remorse.” You want to minimize this as best you can, and if you’ve provided a quality product or service that delivers on the marketing claims you’ve made, the risk will be lower.
However, returns can still occur. Here are the two most effective ways to deal with this:
Offer to refund money — no questions asked Offer a bonus they can keep even if they return the product
These offers alone will also lessen the impact of buyer’s remorse, because the customer will trust you more just because you showed the confidence in your product or service to offer these options in the first place.
There are number of other ways to turn a prospect into a customer:
Offer a special price as an opportunity for them to test the market. Offer a lower price with a legitimate reason, such as clearing out inventory to pay a tax bill, for your kid’s braces, or another tangible reason. (Added bonus: Customers love you for doing this, because it makes you so much more human to them.) Offer a referral incentive. Offer a smaller, less expensive entry-level product to build trust. Offer package deals. Offer to charge less for their first purchase if they become a repeat customer. Offer extra incentives, such as longer warranties or free bonuses, if they order by a certain date. Offer financing options, if applicable. Offer a bonus if they pay in full. Offer special packaging or delivery. Offer “name-your-own-price” incentives. Offer comparative data or other comparison tools. Offer to let them trade up or upgrade to something better if they want. Offer additional, educational information to help them make the decision.
The options are really only limited by your imagination and marketing skill. You can use these or other ideas to discover what works the best for your specific business, with your specific products, services and target market.
Even if you ever find yourself doing door-to-door sales.
marketing agencies in shivaji nagar
What is a Sales Funnel and its Implications for Marketers
Introduction
The sales funnel is a concept that is used to visually describe the sales process from initial leads to final closure. It uses the image of a “funnel” where the opportunities are dropped into the funnel and go through the sieve towards each stage. The opportunities that do not make it to the final stage are described as the “leaky funnel” where they are removed from the funnel and fall by the wayside. On the other hand, the opportunities that are converted pass through the funnel and into the container. The sales funnel is a useful representation of the probability of the leads being converted and hence, it has become quite popular among managers and sales and marketing personnel.
Mechanics of the Sales Funnel
The mechanics of the sales funnel denotes the process of the sale progressing through the funnel in steps and at each step, certain actions have to be taken to actualize the sale. This means that organizations have to handhold each stage of the funnel and this entails targeting clients appropriately and removing the barriers that prevent the opportunity from progressing into the next stage. It is for this reason that organizations develop sales metrics which signify the percentage completion at each stage and which can be used to refine and fine-tune the sales and marketing process through each phase of the funnel. Indeed, the originators of the sales funnel concept recommend organizations to develop their own sales funnels so that instead of relying on the established pattern, which might or might not work for them, they can customize the funnel according to the specific needs of their business.
Stages in the Sales Funnel
The stages in the sales funnel are Lead, Prospect, Qualified Prospect, Committed, and Transacted which when taken together represent the progress of potential sales opportunities through each phase and which might result in actual deals being made. A lead is an opportunity which is the first stage and which denotes approaching clients with whom the organization does not have a relationship and yet, these clients are approached because they fit the profile of the target customer for the organizations.
A prospect is a client who has passed the first stage and has confirmed interest to the organization. However, this stage does not actually translate into actual deals as at this stage, the organization and the client are “talking” which is a sign of progress though the deal is not completed.
The qualified prospect stage is the most demanding and crucial as well as critical stage in the funnel because the organization has moved beyond initial contacts, expression of interest, doing the due diligence and is ready for the talks to progress to the advanced stage. The aspect of due diligence is important as both the organization and the client have established a rapport after ensuring that the client’s needs and demands are aligned with the organization’s capabilities and the value offered by it. Further, the determination of fit and alignment is also accompanied by the higher ups of each side taking a personal interest in each other as the groundwork has already been completed. Therefore, this stage can make or break a deal and hence, many organizations prepare elaborate presentations and pitches that are not generic but tailored to the client’s specific needs.
The committed stage is the move by the organization and client towards closure and this stage is usually the phase when potential red flags that can obstruct the deal have been removed. Moreover, as the name implies, the client has committed to the deal and the organization has prepared for the last mile talks, which are usually held between the division heads or managers depending on the cost of the deal and the potential scope for profits.
The transacted stage represents the closure of the deal and its announcement by both parties. The focus at this stage is on the specifics of how the deal would be actualized through writing of contracts, agreeing upon of delivery schedules, and mentioning the legal options in case of any lapse or slip up on the part of either party. This stage is when contracts are signed and press releases are prepared to announce the deal to the investors and the stock exchanges (if either party or both are publicly listed companies)
The Leaky Funnel
We have seen how opportunities can be converted into actual sales and how the stages of the sales funnel indicate the process of the sales leads and their actualization into real deals. However, not all opportunities are converted into actual deals and if a particular opportunity does not move down the funnel and the sale is not fructified, and then it is known as a leaky funnel opportunity and therefore, must be discarded from the funnel. Of course, this means that the conversion rate takes a hit, which can be a good thing or a bad thing depending on how the organization views that opportunity. For instance, for many organizations, approaching potential clients is a fact of business and this is done through cold calling, which denotes the approach even at the prospect of being rejected. This does not really bother the company since all that their sales and marketing personnel are interested in is to approach clients who can be converted into opportunities at a later point in time. Moreover, once the leaky funnel manifests and the opportunity is removed from the funnel, it gives the organization a chance to focus on potentially profitable leads instead of wasting time in chasing dead ends.
Brand Management Challenges in Changing Times
Last few decades have changed our world beyond recognition. There has been unprecedented progress in all spheres of life. Technology and scientific advancement has played major role affecting all parts of the economy, politics as well as markets. With globalization and opening of markets we see a sea of changing in the way business is conducted and organizations are structured. Global and open markets have changed the structure of consumer economy. The financial mechanisms that aid in trade and consumer buying too have impacted the consumers buying habits. Online trading and buying, online payments, mobile banking etc have empowered the customers to make their choices and buying decisions at their discretion.
Marketers job has always been very challenging, but the complexities that they face in the market today are different from the earlier times. With markets opening up the competition from Me Too brands have increased considerably. Brands face competition from local brands as well as foreign brands and generic products as well.
With brand logo and image being central to brand, the brand logo, color and image or design hold the key to the brand image as perceived and recalled by the consumers. Good brand management calls for strengthening and re-affirming this brand image association with the consumers at all times. Any slight change in the brand image be it the color, logo or image, the consumer loyalty gets affected resulting in change of buying decision by the consumer. As the consumer perceives an image and associates a pleasant or unpleasant experience with a particular brand, the consumer perception management is a very important part of brand management. With the changes in the technology and lifestyle, the expectations of the consumers with reference to the brand image too changes. Consumers are likely to expect trendy, stylish and modern brand images that go with the current trends rather than an outdated logo that is perceived to be old fashioned. While the brand logos and image have to be modified to suit the latest trends and reach out to the customer, the logos have to retain elements of the old brand components mainly of colors, image etc in modified but familiar pattern so that the consumers continue to recognize and recall the old brand familiarity and image.
Over the years with change in communication, publishing and electronic media, the advertising and promotion of brands too have had to change and keep up with the new trends. Traditional mass advertising of brands is no longer prevalent. The concept of personalized and customized advertising to the target customers is in. On one hand the consumer segment has become highly fragmented and warrants that the brand communication reach out to the consumers at an individual and customized manner. On the other hand, the consumer behavior and expectations too have changed. Consumers expect much more from the brand than ever before. Consumers today are very demanding in terms of their expectations of the product as well as of the brand reputation, image and value etc. The well informed customers of today, having access to electronic media like to ask for more information, compare with competition and arrive at their decision based on rationalization. The brand communication has to take into account the change in consumers buying process and position the brand image as well as the communication accordingly to the individual customers.
Social Media networks provide an interactive platform for the brand managers and consumers to interact with one another. The social media networks are participant driven and the consumers have access to a larger audience to discuss, share, question and voice their opinions. Thus this media provides an exciting as well as challenging platform for brand managers to position their brands, to engage the consumers to get to know the brand, to get the already consumers to influence the others positively and build loyal communities supporting the brand.
The Difference Between Selling a Product or Selling a Service
What’s the difference between selling a product and selling a service?
I get this question a lot.
Here’s the answer and I’ll make it as simple and as clear as possible. I think it’s important, very important, people understand the difference between selling a product and selling a service. Knowing the difference can affect how you sell AND how one hires, evaluates and assess salespeople.
The difference between how you sell a product verse how you sell a product is . . .
There is no difference! Period.
Let me be perfectly frinkin’ clear here.
There is no difference between selling a product and selling a service — absolutely NONE!
Those of you who think there is a difference, need to evaluate how you sell because you’re selling wrong. The sales people who focus on their service or product as their selling approach are missing the point. Good selling doesn’t sell a product or a service. Good selling focuses on identifying problems, then offers a solution to solve the problem and if it’s a kickass solution, no one cares if it’s a product or a service.
When we start with the customer and their problems, there is no difference whether the solution is a product or service. It’s what the product or service delivers that matters. The impact of a solution, product or service, is still a vision, an intangible. It’s not something you can touch or feel and it’s custom to EVERY customer.
The argument I hear most often is, you can see and feel a product, where a service is harder to sell because it’s an intangible. Are fucking kidding me? When someone tells me this, I just want to jump out of my skin. When someone argues a tangible product is easier to sell than an intangible service, it tells me they are a horrible sales person or worse yet, a terrible sales manager. It tells me their sales approach is to lead with their offer (the product or the service) and that they don’t look to understand their customers issues and problems. It tells me they sell feature/function. This is terrible selling.
If we’re selling correctly, we’re ultimately anchored in the customers “gap.” The gap between where they are today and where they want to be tomorrow. We’re selling based on solving, measurable, tangible, urgent, business problems. We’re not selling our service or our product, but what our product or service can deliver for our customers in terms of their business value. When we’re selling like this, it’s all intangible. It’s always different for each client, customer. When we’re selling like this, there is no cookie-cutter approach. It doesn’t matter if you have a tangible, tactile, visual product or an intangible, nontactile service. It’s all intangible if you’re selling incorrectly.
There is no difference between selling a product or a service.
If you believe, there is a difference between selling a tangible product or an intangible service you have a bigger problem than you realize. You need to re-evaluate your sales skills. Start here with these books.
If you’re selling correctly, there is no difference between selling a product and selling a service. In the case that there is, it means your not selling, you’re pitching a product and it’s time to start over, read this.
Anyone disagree?
If so, how do you sell a product differently than a service?
I’m all ears.
door2door Marketing company in Pune
door2door Marketing company in mumbai
Marketing , Newspaper advertisement, Store Branding, Corporate Activities,
B To B Brand promotion, Point-of-Sale Merchandising, Customer Satisfaction Surveys
Professional Qualified Sales Experts present products and services, calling on companies using our proven door to door selling Outsourcing firm , door-to-door sales technique and door to door selling Outsourcing firm in mumbai.
We convert potential customers to sustainable clients in the shortest space of time( door to door sales, door to door selling Outsourcing firm ). Our professional teams interact with customers, educating them on our clients’ products/services, as well as generating immediate sales or leads with interested customers.
Marketing and advertising budgets have come under increasing pressure. door to door selling Outsourcing firm and Door-to-door sales is a low cost distribution channel, and is an effective way to gain more return on investment. It secures increased value with minimum spend, allowing access to a customer base which is not always reached by existing marketing strategies.
Through Door to Door sales,customers can choose the most suitable deals, especially because they have a chance to ask questions and have the offering clarified by our qualified sales experts in mumbai
We believe our experience, our sales ability and the detailed processes we have in place ensure we successfully launch new products to the market. Our sector experience and data insights ensure we are calling on the right outlets to maximise return on investment during the critical launch phase.
We have proven experience in launching challenger brands to the market along with well-established range extensions and completely new products.
We believe Fulcrum is the door-to-door-sales agency in pune best suited to owning the responsibility of launching your new product – why not give us a call to find out if we can help you?
I did door-to-door sales for nine years, in hundreds of different cities and towns all across the india. Through long, hard, agonizing trial and error, I eventually developed enough skill that I could take any product into any area on any day and make sales.
In the beginning, I struggled. But when I was about to give up on myself and quit (like 99.9% of people that try door-to-door sales do within their first few days), experienced salesperson to give me a chance to get on track.
What I saw that day changed my life forever.
I watched as the experienced salesperson drove to an area where he had previous sales success, and listened as he explained to me why he parked his car in the exact spot he did to start his day and laid out his exact plan of attack. Within the first 10 minutes, I learned a valuable lesson that not only made my door-to-door sales career much easier, but has also been the key to bringing in millions of dollars in revenue for my own companies, and those of thousands of others I’ve consulted to:
A current customer is the easiest person to make a sale to – many, many times easier (and less expensive) than trying to get new customers.
Most business owners operate a risky, day-to-day, transactional business, believing that the reason for getting a customer is to make a sale. That’s their biggest problem: making nothing more than “a” sale to a customer. After that initial transaction, they simply hope that their product or service or location is good enough that they will get a repeat visit from that customer.
On the other hand, sharp business owners (and door-to-door salespeople!) know that the point to making a sale is to get a customer. We have systems put together to maximize the value of that customer by making future offers to them, so that they buy more of the same product or service, or a different version, or even an entirely different product or service.
In other words, we recognize that a current customer is the easiest person to sell to, and a prospect is the hardest and most-expensive person to sell to. Therefore, we concentrate on maximizing the value of every new customer we get.
If you want to grow your business during these challenging economic times (and even during boom times), your time and effort should be invested in working to turn prospects into customers and retain them to market to in the future. While your marketing is doing its job to get you prospects, you need to be working on turning those prospects into customers. There are a few key ways to draw them in and seal the deal. You need to be:
Inviting Informative Enjoyable
The biggest fear of most new customers is the dreaded “buyer’s remorse.” You want to minimize this as best you can, and if you’ve provided a quality product or service that delivers on the marketing claims you’ve made, the risk will be lower.
However, returns can still occur. Here are the two most effective ways to deal with this:
Offer to refund money — no questions asked Offer a bonus they can keep even if they return the product
These offers alone will also lessen the impact of buyer’s remorse, because the customer will trust you more just because you showed the confidence in your product or service to offer these options in the first place.
There are number of other ways to turn a prospect into a customer:
Offer a special price as an opportunity for them to test the market. Offer a lower price with a legitimate reason, such as clearing out inventory to pay a tax bill, for your kid’s braces, or another tangible reason. (Added bonus: Customers love you for doing this, because it makes you so much more human to them.) Offer a referral incentive. Offer a smaller, less expensive entry-level product to build trust. Offer package deals. Offer to charge less for their first purchase if they become a repeat customer. Offer extra incentives, such as longer warranties or free bonuses, if they order by a certain date. Offer financing options, if applicable. Offer a bonus if they pay in full. Offer special packaging or delivery. Offer “name-your-own-price” incentives. Offer comparative data or other comparison tools. Offer to let them trade up or upgrade to something better if they want. Offer additional, educational information to help them make the decision.
The options are really only limited by your imagination and marketing skill. You can use these or other ideas to discover what works the best for your specific business, with your specific products, services and target market.
Even if you ever find yourself doing door-to-door sales.
marketing agencies in pune cantonment
4 Ps of Marketing
Definition: 4 Ps of Marketing (Product Mix)
The four Ps of Marketing (Product, Price, Place & Promotion) are also known as the ‘Product Mix’. The product mix is a crucial tool in determining a product’s offering to the customer. Let us look at each P one by one:
Product: The Product can either be tangible, which have independent physical existence (from needle to motor parts) or Intangible service (like in IT and tourism industry). Launching the right kind of product with appropriate number of variants is one of the critical decisions for marketing managers.
Price: The price of a product determines the offering which the customers are willing to give to buy that product. The price can neither be too low that the seller incurs losses, nor be too high that the consumers cannot afford the product. The price of a product or a service depends on its demand, which is determined by demand elasticity. A product is said to be elastic if raising its price reduces the demand considerably (example: coffee, people will switch to tea) and the product/service is inelastic if its demand is not affected even after raising the price. (Example: petrol)
Place: The market where the product is sold is known as place. The markets should be convenient for the consumers to access. Distribution network for a product determines its availability in shops/outlets
Promotion: The method of communication by which the marketer provides information about the product is known as promotion. It included advertisements, personal selling, word of mouth publicity etc.
Why Do Brands Have Extensions ?
As the business environment is changing, the profile of the organizations as well as the way of conducting business is changing too. Use of technology and globalization has changed everything about business. Marketing is no longer what it used to be. Online marketing has changed the face of conventional marketing and both are incomparable by any standards.
When we look at the job profile of brand managers, we find that over the past few years, there have been several changes. Todays brand managers are not only planning product promotion and marketing services, but work as business managers responsible for the brand. They are in fact responsible for the sales, growth as well as the profits of the brand in Multinational companies. A strong brand may have a team of brand managers working on the brand across several geographic locations and countries. With the global brands being present in various markets, there arises the need for local factors and sensibilities to be built into the brand and into the brand management as well. Therefore it makes it imperative to build a brand management team or structure that can work through micro and macro levels.
Take a look at the shelf in the super market when you visit next time and you will be surprised to see that each of the leading brands be it in the medical section, soft drink or grocery item, there are likely to be multiple variations of the same brand with little difference. Of course we are talking about the brand extensions that have become the latest strategy adopted by brand managers to exploit the brand value. Coke is perhaps the best and the most common example where you get to see variations of coke in the shelf today. Brand extensions have become the norm of the day. The question that one needs to ask is whether such brand extensions are really required and worthwhile?.
In the market place, where competition is very high and intense amongst brands, the brand managers are always under pressure on multiple fronts. First and foremost, for a brand to grow or retain market share, there has to be continual effort to deliver incremental value through the brand. Secondly, managements have increased expectations from the brand in terms of revenue growth, market share as well as the bottom line. Brand managers therefore are forced to opt for brand extension strategies in order to create product differentiation and to increase revenue streams. Sometimes, brand extensions become necessary to reign in some of the niche segments which may not be addressed by the parent brand and thus the brand extension helps gain incremental market share.
Brand extensions are also considered to be the most natural progression for brands. When organizations spent a lot of investments into manufacturing and technology for launching the parent brand, they would not like to leave out any opportunity to capitalize on the capacity that they have created and maximize returns on investment.
The next logical question that one asks is whether such brand extensions are useful and beneficial for the brand. What is the effect of brand extensions on the parent brand?. It is difficult to predict what the exact result would be for, the results in the case of such brand extensions have been mixed in the market
In every business cycle new ideas are built and strategies-tactics attempted to create a positive impact on the organization. For example, the role of quality control, Lean and Kaizen Management have been implemented in many areas of business to improve performance. In most cases each of these “re-engineering” type programs have had positive impacts; from just in time inventory, to ISO policies. Most of these programs have been directed at inventory, process management, cost reduction, financial statements and even Human Resource management. What has seemingly been overlooked in most companies and now is rapidly gaining a focus is the productivity, cost and methodology of the sales organization.
The impact of Sales Management Optimization Policy ™ must be applied to the sales organization. Essentially OP is defined as: “you must build your organization to excel in the tough times and to propel in good times”. In a sales organization this responsibility is the Vice President or Sales Manager. Yet these individuals who have a major impact on the success of the organization generally have a job-life span of 14-18 months, limited training-at best and must operate in a pressure filled role with multiple soft and hard management skills in operation at all times.
In most cases sales management lacks methodology and a focus on running their organizations that manufacturing, inventory and financial managers have successfully implemented. Sales Management Optimization Policy takes into consideration the aspects of effective process management, standards and cost control into the sales organization.
Challenges:
In the current economic market, the successful Sales Leader faces many challenges:
Managing Lower Costs of Sales
Driving Revenue
Attaining Budget Goals
Managing Sales Teams
Working with Limited Span of Control
Achieving Goals with Stretched Resources
Working with Market Dynamics
The answers lie in two fundamental points. First; “if it’s working, don’t messwith it” and for those companies where sales (revenues) are working there is little interest in disturbing that department. Second, when sales are not working two actions seem to take place; radical personnel change or high levels of micro-management on the actions to fix revenues. We would argue that all organizations must look at a bigger picture and build logical and emotional judgements/systems in place not only to achieve the goals of the organization but to assure management systems/processes are designed to create the environment for successful sales cultures. Selling is emotional and sales leaders must balance the need for building an environment of success and need for business management systems.
The interesting element in building an Optimal Policy within a high performance sales management approach is aligning the goals of the individual with the goals of the corporation. The smart sales leader will understand the basics of pure management, i.e. understanding the personal needs and wants of their individual team members or what most people today call EQ or Emotional Quotient. In my Life Enrichment keynotes I discuss how management must focus on this point for themselves and their teams.
First, let’s address the business side of sales management. This element covers key components of the tactical implementations of sales management. The list below represents a Sales Management Business Plan. Each of the components would include goals, impact on the attainment of the corporate goals, critical success factors, potential challenges, measurements and defined tactical actions required to achieve the goals. We recommend these plans are updated every six months with a 60-day assessment of trends or changing factors.
Statement of focus
Time line of planned events
Activity standards
Account plans
Sales organization design (18-24 month view)
Sales process design map
Customer relationship strategy
Sales technology implementation
Recruitment/hiring/training programs
Marketing/ materials
Public Relations awareness
Business Eco-System Partners and Alliances
Product and revenue projections-24 months
Competition Analysis
The second aspect of Sales Management must be the cultural human interaction or EQ. It must be recognized that only managing by the numbers and focusing on activity based sales indicators will not create the environment for high performance. The goal of sales management is to achieve results and manage the business, it is critical that salespeople understand key ratios are to assist them in their personal job success not as micro-management. Yet we find often a line has been drawn between the salesperson and their manager in “talking only about the numbers”. The key issue for the individual is to understand their formula for success and how the specific salesperson’s performance matches against that company’s formula.
We must move beyond this mentality to truly understand the personal objectives of our people and communicate your interest to help the person. Sales Management today must assist members of their team in setting personal objectives and assist their team members on achieving those goals. We call this align the soul of the individual with the goals of the corporation. This is where coaching and real managing takes place and a managers trust level grows.
Focus on understanding and improving the sales management process along with building your EQ sensitively to the needs of your sales team and you will experience the best that life can bring you: Sales Management Optimization!
Ken Thoreson “operationalizes” sales management systems and processes that pull revenue out of the doldrums into the fresh zone. During the past 19 years, our consulting, advisory, and platform services have illuminated, motivated, and rejuvenated the sales efforts for organizations throughout the world.
Nothing beats the reality that one gets when you can interact with potential clients face to face physically moving from door to door within a community or household to household, face to face field marketing is also called personal selling or door to door marketing, customers are met directly in order to sell their products, using this method of field marketing we rely on our skills and persuasive abilities. During the period where we get to interact with the client face to face we get more chance to pass across edible information which would be useful to all our customers at that time and it’s also an opportunity for us to get feedback and to gauge your opinion about our business.
I did door-to-door sales for nine years, in hundreds of different cities and towns all across the india. Through long, hard, agonizing trial and error, I eventually developed enough skill that I could take any product into any area on any day and make sales.
In the beginning, I struggled. But when I was about to give up on myself and quit (like 99.9% of people that try door-to-door sales do within their first few days), experienced salesperson to give me a chance to get on track.
What I saw that day changed my life forever.
I watched as the experienced salesperson drove to an area where he had previous sales success, and listened as he explained to me why he parked his car in the exact spot he did to start his day and laid out his exact plan of attack. Within the first 10 minutes, I learned a valuable lesson that not only made my door-to-door sales career much easier, but has also been the key to bringing in millions of dollars in revenue for my own companies, and those of thousands of others I’ve consulted to:
A current customer is the easiest person to make a sale to – many, many times easier (and less expensive) than trying to get new customers.
Most business owners operate a risky, day-to-day, transactional business, believing that the reason for getting a customer is to make a sale. That’s their biggest problem: making nothing more than “a” sale to a customer. After that initial transaction, they simply hope that their product or service or location is good enough that they will get a repeat visit from that customer.
On the other hand, sharp business owners (and door-to-door salespeople!) know that the point to making a sale is to get a customer. We have systems put together to maximize the value of that customer by making future offers to them, so that they buy more of the same product or service, or a different version, or even an entirely different product or service.
In other words, we recognize that a current customer is the easiest person to sell to, and a prospect is the hardest and most-expensive person to sell to. Therefore, we concentrate on maximizing the value of every new customer we get.
If you want to grow your business during these challenging economic times (and even during boom times), your time and effort should be invested in working to turn prospects into customers and retain them to market to in the future. While your marketing is doing its job to get you prospects, you need to be working on turning those prospects into customers. There are a few key ways to draw them in and seal the deal. You need to be:
Inviting Informative Enjoyable
The biggest fear of most new customers is the dreaded “buyer’s remorse.” You want to minimize this as best you can, and if you’ve provided a quality product or service that delivers on the marketing claims you’ve made, the risk will be lower.
However, returns can still occur. Here are the two most effective ways to deal with this:
Offer to refund money — no questions asked Offer a bonus they can keep even if they return the product
These offers alone will also lessen the impact of buyer’s remorse, because the customer will trust you more just because you showed the confidence in your product or service to offer these options in the first place.
There are number of other ways to turn a prospect into a customer:
Offer a special price as an opportunity for them to test the market. Offer a lower price with a legitimate reason, such as clearing out inventory to pay a tax bill, for your kid’s braces, or another tangible reason. (Added bonus: Customers love you for doing this, because it makes you so much more human to them.) Offer a referral incentive. Offer a smaller, less expensive entry-level product to build trust. Offer package deals. Offer to charge less for their first purchase if they become a repeat customer. Offer extra incentives, such as longer warranties or free bonuses, if they order by a certain date. Offer financing options, if applicable. Offer a bonus if they pay in full. Offer special packaging or delivery. Offer “name-your-own-price” incentives. Offer comparative data or other comparison tools. Offer to let them trade up or upgrade to something better if they want. Offer additional, educational information to help them make the decision.
The options are really only limited by your imagination and marketing skill. You can use these or other ideas to discover what works the best for your specific business, with your specific products, services and target market.
Even if you ever find yourself doing door-to-door sales.
Marketing agencies in bosari
The Three Value Conversations provides the tools and methods you need
to differentiate you and your solution from the competition, elevate value to the right decision maker, and maximize all sales opportunities across the entire long lead buying cycle.
Based on extensive research, the authors program enables salespeople to articulate value in three essential conversations with the customer: the Differentiation Conversation (creating value), the Justification Conversation (elevating the value to the right level of decision maker), and the Maximization Conversation (capturing that value and maximizing the size of your opportunities).
Praise for The Three Value Conversations
A great conversation requires not only a strong story, but also the skills to deliver it. Three Value Conversations will help marketingthe story-builderscreate the right message, and guide sales storytellers in using those messages to have unique, value-driven conversations with customers.
Too often we take for granted that salespeople should just know how to have a great customer conversation after all, thats why they are salespeople, right? But, being able to talk with customers and communicating value are two different things. Three Value Conversations does a great job providing concrete concepts to help salespeople purposefully practice and master their customer communications skills.
Juan Corsillo, senior vice president sales and marketing, United Rentals
If youre facing the pressures of commoditization and loss of control in the selling process, the Three Value Conversations is a must read. The book offers a next practice approach that helps steer the conversation in a way that clearly differentiates your solution from the sea of alternatives and positions you to create, elevate and capture value to set you apart. Thank you Tim, Erik, Conrad and Cheryl for collaborating on such an important topicthis is book will make a difference!
Jim Ford, Executive vice president, TestAmerica Inc. and chairman of the Strategic Account Management Association
Procurement discussions are just that. The Three Value Conversations help us to have the right conversations, with the right people to drive the outcomes our customers want and we need, in order to drive the value that we are both seeking.
Nick Alfano, senior vice president and general manager food and beverage north america, Ecolab, Inc.
Nothing beats the reality that one gets when you can interact with potential clients face to face physically moving from door to door within a community or household to household, face to face field marketing is also called personal selling or door to door marketing, customers are met directly in order to sell their products, using this method of field marketing we rely on our skills and persuasive abilities. During the period where we get to interact with the client face to face we get more chance to pass across edible information which would be useful to all our customers at that time and it’s also an opportunity for us to get feedback and to gauge your opinion about our business.
I did door-to-door sales for nine years, in hundreds of different cities and towns all across the india. Through long, hard, agonizing trial and error, I eventually developed enough skill that I could take any product into any area on any day and make sales.
In the beginning, I struggled. But when I was about to give up on myself and quit (like 99.9% of people that try door-to-door sales do within their first few days), experienced salesperson to give me a chance to get on track.
What I saw that day changed my life forever.
I watched as the experienced salesperson drove to an area where he had previous sales success, and listened as he explained to me why he parked his car in the exact spot he did to start his day and laid out his exact plan of attack. Within the first 10 minutes, I learned a valuable lesson that not only made my door-to-door sales career much easier, but has also been the key to bringing in millions of dollars in revenue for my own companies, and those of thousands of others I’ve consulted to:
A current customer is the easiest person to make a sale to – many, many times easier (and less expensive) than trying to get new customers.
Most business owners operate a risky, day-to-day, transactional business, believing that the reason for getting a customer is to make a sale. That’s their biggest problem: making nothing more than “a” sale to a customer. After that initial transaction, they simply hope that their product or service or location is good enough that they will get a repeat visit from that customer.
On the other hand, sharp business owners (and door-to-door salespeople!) know that the point to making a sale is to get a customer. We have systems put together to maximize the value of that customer by making future offers to them, so that they buy more of the same product or service, or a different version, or even an entirely different product or service.
In other words, we recognize that a current customer is the easiest person to sell to, and a prospect is the hardest and most-expensive person to sell to. Therefore, we concentrate on maximizing the value of every new customer we get.
If you want to grow your business during these challenging economic times (and even during boom times), your time and effort should be invested in working to turn prospects into customers and retain them to market to in the future. While your marketing is doing its job to get you prospects, you need to be working on turning those prospects into customers. There are a few key ways to draw them in and seal the deal. You need to be:
Inviting Informative Enjoyable
The biggest fear of most new customers is the dreaded “buyer’s remorse.” You want to minimize this as best you can, and if you’ve provided a quality product or service that delivers on the marketing claims you’ve made, the risk will be lower.
However, returns can still occur. Here are the two most effective ways to deal with this:
Offer to refund money — no questions asked Offer a bonus they can keep even if they return the product
These offers alone will also lessen the impact of buyer’s remorse, because the customer will trust you more just because you showed the confidence in your product or service to offer these options in the first place.
There are number of other ways to turn a prospect into a customer:
Offer a special price as an opportunity for them to test the market. Offer a lower price with a legitimate reason, such as clearing out inventory to pay a tax bill, for your kid’s braces, or another tangible reason. (Added bonus: Customers love you for doing this, because it makes you so much more human to them.) Offer a referral incentive. Offer a smaller, less expensive entry-level product to build trust. Offer package deals. Offer to charge less for their first purchase if they become a repeat customer. Offer extra incentives, such as longer warranties or free bonuses, if they order by a certain date. Offer financing options, if applicable. Offer a bonus if they pay in full. Offer special packaging or delivery. Offer “name-your-own-price” incentives. Offer comparative data or other comparison tools. Offer to let them trade up or upgrade to something better if they want. Offer additional, educational information to help them make the decision.
The options are really only limited by your imagination and marketing skill. You can use these or other ideas to discover what works the best for your specific business, with your specific products, services and target market.
Even if you ever find yourself doing door-to-door sales.
Marketing agency in Pune Cantonment
Two Things a Salesperson Never Wants to Hearand How to Respond When You Do
We see you as a commodity.
Ouch. Painful words after years of great service. The first time I heard a customer say those words, I was indignant until I realized how they saw me was far more important than how I saw myself.
Take a discerning look at your competitors and yourselves. Theres probably a lot of sameness. Change is a lot easier when your customer sees your product or solution as the same product or solution they can get someplace else. Take a look at your products and solutions through your customers eyes. How does your product or solution interact with your customers business? What ideas can you bring to improve how your product or solution affects inflection points and latencies within your customers business? What if you could improve the order to cash flow for your customers? What if you could reposition your solution to bring value not only to your customer, but your customers customer? If your customers believe they can buy your solution and products somewhere else, its incumbent on you to sell the value that you bring beyond the product and service.
Heres another one: Its not you, really, its me.
Of course its not you. Its never been you. Its always been the customer. A mistake that a lot of salespeople make is losing focus on the customer, and particularly, the right customer. Its very easy to become complacent with your day-to-day, long-term relationships. These relationships are fed by the status quo. These are the people who need your product or service and they give you the next purchase order. You may be surprised to find out you havent been having the right conversation with the right person.
Quantifying business value means measuring the impact that your ideas are creating for your customer. You need to have that business conversation with the right person in the organization who understands and appreciates the business value you create. This means more than making sure that your product or service delivers to the specified requirements. This means going beyond to measure business impact created and expanding relationships to make sure that people throughout your customers organization know that value has been created and quantified.
After you create great ideas that drive improvements throughout your customers organization, and after you quantify those impacts and communicate them to the right people, the process will start all over again. Your customers are far more likely to remember any part of the relationship that did not go well than they are to remember the value you create. Being consistently focused on bringing new ideas, that are all about your customer and their business, and making sure the right executive decision makers hear those ideas, are ways you can do your best to make sure you arent on the receiving end of the call that ends the big relationship.
door2door Marketing company in Pune
door2door Marketing company in mumbai
Marketing , Newspaper advertisement, Store Branding, Corporate Activities,
B To B Brand promotion, Point-of-Sale Merchandising, Customer Satisfaction Surveys
Nothing beats the reality that one gets when you can interact with potential clients face to face physically moving from door to door within a community or household to household, face to face field marketing is also called personal selling or door to door marketing, customers are met directly in order to sell their products, using this method of field marketing we rely on our skills and persuasive abilities. During the period where we get to interact with the client face to face we get more chance to pass across edible information which would be useful to all our customers at that time and it’s also an opportunity for us to get feedback and to gauge your opinion about our business.
I did door-to-door sales for nine years, in hundreds of different cities and towns all across the india. Through long, hard, agonizing trial and error, I eventually developed enough skill that I could take any product into any area on any day and make sales.
In the beginning, I struggled. But when I was about to give up on myself and quit (like 99.9% of people that try door-to-door sales do within their first few days), experienced salesperson to give me a chance to get on track.
What I saw that day changed my life forever.
I watched as the experienced salesperson drove to an area where he had previous sales success, and listened as he explained to me why he parked his car in the exact spot he did to start his day and laid out his exact plan of attack. Within the first 10 minutes, I learned a valuable lesson that not only made my door-to-door sales career much easier, but has also been the key to bringing in millions of dollars in revenue for my own companies, and those of thousands of others I’ve consulted to:
A current customer is the easiest person to make a sale to – many, many times easier (and less expensive) than trying to get new customers.
Most business owners operate a risky, day-to-day, transactional business, believing that the reason for getting a customer is to make a sale. That’s their biggest problem: making nothing more than “a” sale to a customer. After that initial transaction, they simply hope that their product or service or location is good enough that they will get a repeat visit from that customer.
On the other hand, sharp business owners (and door-to-door salespeople!) know that the point to making a sale is to get a customer. We have systems put together to maximize the value of that customer by making future offers to them, so that they buy more of the same product or service, or a different version, or even an entirely different product or service.
In other words, we recognize that a current customer is the easiest person to sell to, and a prospect is the hardest and most-expensive person to sell to. Therefore, we concentrate on maximizing the value of every new customer we get.
If you want to grow your business during these challenging economic times (and even during boom times), your time and effort should be invested in working to turn prospects into customers and retain them to market to in the future. While your marketing is doing its job to get you prospects, you need to be working on turning those prospects into customers. There are a few key ways to draw them in and seal the deal. You need to be:
Inviting Informative Enjoyable
The biggest fear of most new customers is the dreaded “buyer’s remorse.” You want to minimize this as best you can, and if you’ve provided a quality product or service that delivers on the marketing claims you’ve made, the risk will be lower.
However, returns can still occur. Here are the two most effective ways to deal with this:
Offer to refund money — no questions asked Offer a bonus they can keep even if they return the product
These offers alone will also lessen the impact of buyer’s remorse, because the customer will trust you more just because you showed the confidence in your product or service to offer these options in the first place.
There are number of other ways to turn a prospect into a customer:
Offer a special price as an opportunity for them to test the market. Offer a lower price with a legitimate reason, such as clearing out inventory to pay a tax bill, for your kid’s braces, or another tangible reason. (Added bonus: Customers love you for doing this, because it makes you so much more human to them.) Offer a referral incentive. Offer a smaller, less expensive entry-level product to build trust. Offer package deals. Offer to charge less for their first purchase if they become a repeat customer. Offer extra incentives, such as longer warranties or free bonuses, if they order by a certain date. Offer financing options, if applicable. Offer a bonus if they pay in full. Offer special packaging or delivery. Offer “name-your-own-price” incentives. Offer comparative data or other comparison tools. Offer to let them trade up or upgrade to something better if they want. Offer additional, educational information to help them make the decision.
The options are really only limited by your imagination and marketing skill. You can use these or other ideas to discover what works the best for your specific business, with your specific products, services and target market.
Even if you ever find yourself doing door-to-door sales.
marketing agencies in shivaji nagar
What is a Sales Funnel and its Implications for Marketers
Introduction
The sales funnel is a concept that is used to visually describe the sales process from initial leads to final closure. It uses the image of a “funnel” where the opportunities are dropped into the funnel and go through the sieve towards each stage. The opportunities that do not make it to the final stage are described as the “leaky funnel” where they are removed from the funnel and fall by the wayside. On the other hand, the opportunities that are converted pass through the funnel and into the container. The sales funnel is a useful representation of the probability of the leads being converted and hence, it has become quite popular among managers and sales and marketing personnel.
Mechanics of the Sales Funnel
The mechanics of the sales funnel denotes the process of the sale progressing through the funnel in steps and at each step, certain actions have to be taken to actualize the sale. This means that organizations have to handhold each stage of the funnel and this entails targeting clients appropriately and removing the barriers that prevent the opportunity from progressing into the next stage. It is for this reason that organizations develop sales metrics which signify the percentage completion at each stage and which can be used to refine and fine-tune the sales and marketing process through each phase of the funnel. Indeed, the originators of the sales funnel concept recommend organizations to develop their own sales funnels so that instead of relying on the established pattern, which might or might not work for them, they can customize the funnel according to the specific needs of their business.
Stages in the Sales Funnel
The stages in the sales funnel are Lead, Prospect, Qualified Prospect, Committed, and Transacted which when taken together represent the progress of potential sales opportunities through each phase and which might result in actual deals being made. A lead is an opportunity which is the first stage and which denotes approaching clients with whom the organization does not have a relationship and yet, these clients are approached because they fit the profile of the target customer for the organizations.
A prospect is a client who has passed the first stage and has confirmed interest to the organization. However, this stage does not actually translate into actual deals as at this stage, the organization and the client are “talking” which is a sign of progress though the deal is not completed.
The qualified prospect stage is the most demanding and crucial as well as critical stage in the funnel because the organization has moved beyond initial contacts, expression of interest, doing the due diligence and is ready for the talks to progress to the advanced stage. The aspect of due diligence is important as both the organization and the client have established a rapport after ensuring that the client’s needs and demands are aligned with the organization’s capabilities and the value offered by it. Further, the determination of fit and alignment is also accompanied by the higher ups of each side taking a personal interest in each other as the groundwork has already been completed. Therefore, this stage can make or break a deal and hence, many organizations prepare elaborate presentations and pitches that are not generic but tailored to the client’s specific needs.
The committed stage is the move by the organization and client towards closure and this stage is usually the phase when potential red flags that can obstruct the deal have been removed. Moreover, as the name implies, the client has committed to the deal and the organization has prepared for the last mile talks, which are usually held between the division heads or managers depending on the cost of the deal and the potential scope for profits.
The transacted stage represents the closure of the deal and its announcement by both parties. The focus at this stage is on the specifics of how the deal would be actualized through writing of contracts, agreeing upon of delivery schedules, and mentioning the legal options in case of any lapse or slip up on the part of either party. This stage is when contracts are signed and press releases are prepared to announce the deal to the investors and the stock exchanges (if either party or both are publicly listed companies)
The Leaky Funnel
We have seen how opportunities can be converted into actual sales and how the stages of the sales funnel indicate the process of the sales leads and their actualization into real deals. However, not all opportunities are converted into actual deals and if a particular opportunity does not move down the funnel and the sale is not fructified, and then it is known as a leaky funnel opportunity and therefore, must be discarded from the funnel. Of course, this means that the conversion rate takes a hit, which can be a good thing or a bad thing depending on how the organization views that opportunity. For instance, for many organizations, approaching potential clients is a fact of business and this is done through cold calling, which denotes the approach even at the prospect of being rejected. This does not really bother the company since all that their sales and marketing personnel are interested in is to approach clients who can be converted into opportunities at a later point in time. Moreover, once the leaky funnel manifests and the opportunity is removed from the funnel, it gives the organization a chance to focus on potentially profitable leads instead of wasting time in chasing dead ends.
Brand Management Challenges in Changing Times
Last few decades have changed our world beyond recognition. There has been unprecedented progress in all spheres of life. Technology and scientific advancement has played major role affecting all parts of the economy, politics as well as markets. With globalization and opening of markets we see a sea of changing in the way business is conducted and organizations are structured. Global and open markets have changed the structure of consumer economy. The financial mechanisms that aid in trade and consumer buying too have impacted the consumers buying habits. Online trading and buying, online payments, mobile banking etc have empowered the customers to make their choices and buying decisions at their discretion.
Marketers job has always been very challenging, but the complexities that they face in the market today are different from the earlier times. With markets opening up the competition from Me Too brands have increased considerably. Brands face competition from local brands as well as foreign brands and generic products as well.
With brand logo and image being central to brand, the brand logo, color and image or design hold the key to the brand image as perceived and recalled by the consumers. Good brand management calls for strengthening and re-affirming this brand image association with the consumers at all times. Any slight change in the brand image be it the color, logo or image, the consumer loyalty gets affected resulting in change of buying decision by the consumer. As the consumer perceives an image and associates a pleasant or unpleasant experience with a particular brand, the consumer perception management is a very important part of brand management. With the changes in the technology and lifestyle, the expectations of the consumers with reference to the brand image too changes. Consumers are likely to expect trendy, stylish and modern brand images that go with the current trends rather than an outdated logo that is perceived to be old fashioned. While the brand logos and image have to be modified to suit the latest trends and reach out to the customer, the logos have to retain elements of the old brand components mainly of colors, image etc in modified but familiar pattern so that the consumers continue to recognize and recall the old brand familiarity and image.
Over the years with change in communication, publishing and electronic media, the advertising and promotion of brands too have had to change and keep up with the new trends. Traditional mass advertising of brands is no longer prevalent. The concept of personalized and customized advertising to the target customers is in. On one hand the consumer segment has become highly fragmented and warrants that the brand communication reach out to the consumers at an individual and customized manner. On the other hand, the consumer behavior and expectations too have changed. Consumers expect much more from the brand than ever before. Consumers today are very demanding in terms of their expectations of the product as well as of the brand reputation, image and value etc. The well informed customers of today, having access to electronic media like to ask for more information, compare with competition and arrive at their decision based on rationalization. The brand communication has to take into account the change in consumers buying process and position the brand image as well as the communication accordingly to the individual customers.
Social Media networks provide an interactive platform for the brand managers and consumers to interact with one another. The social media networks are participant driven and the consumers have access to a larger audience to discuss, share, question and voice their opinions. Thus this media provides an exciting as well as challenging platform for brand managers to position their brands, to engage the consumers to get to know the brand, to get the already consumers to influence the others positively and build loyal communities supporting the brand.
The Difference Between Selling a Product or Selling a Service
What’s the difference between selling a product and selling a service?
I get this question a lot.
Here’s the answer and I’ll make it as simple and as clear as possible. I think it’s important, very important, people understand the difference between selling a product and selling a service. Knowing the difference can affect how you sell AND how one hires, evaluates and assess salespeople.
The difference between how you sell a product verse how you sell a product is . . .
There is no difference! Period.
Let me be perfectly frinkin’ clear here.
There is no difference between selling a product and selling a service — absolutely NONE!
Those of you who think there is a difference, need to evaluate how you sell because you’re selling wrong. The sales people who focus on their service or product as their selling approach are missing the point. Good selling doesn’t sell a product or a service. Good selling focuses on identifying problems, then offers a solution to solve the problem and if it’s a kickass solution, no one cares if it’s a product or a service.
When we start with the customer and their problems, there is no difference whether the solution is a product or service. It’s what the product or service delivers that matters. The impact of a solution, product or service, is still a vision, an intangible. It’s not something you can touch or feel and it’s custom to EVERY customer.
The argument I hear most often is, you can see and feel a product, where a service is harder to sell because it’s an intangible. Are fucking kidding me? When someone tells me this, I just want to jump out of my skin. When someone argues a tangible product is easier to sell than an intangible service, it tells me they are a horrible sales person or worse yet, a terrible sales manager. It tells me their sales approach is to lead with their offer (the product or the service) and that they don’t look to understand their customers issues and problems. It tells me they sell feature/function. This is terrible selling.
If we’re selling correctly, we’re ultimately anchored in the customers “gap.” The gap between where they are today and where they want to be tomorrow. We’re selling based on solving, measurable, tangible, urgent, business problems. We’re not selling our service or our product, but what our product or service can deliver for our customers in terms of their business value. When we’re selling like this, it’s all intangible. It’s always different for each client, customer. When we’re selling like this, there is no cookie-cutter approach. It doesn’t matter if you have a tangible, tactile, visual product or an intangible, nontactile service. It’s all intangible if you’re selling incorrectly.
There is no difference between selling a product or a service.
If you believe, there is a difference between selling a tangible product or an intangible service you have a bigger problem than you realize. You need to re-evaluate your sales skills. Start here with these books.
If you’re selling correctly, there is no difference between selling a product and selling a service. In the case that there is, it means your not selling, you’re pitching a product and it’s time to start over, read this.
Anyone disagree?
If so, how do you sell a product differently than a service?
I’m all ears.
door2door Marketing company in Pune
door2door Marketing company in mumbai
Marketing , Newspaper advertisement, Store Branding, Corporate Activities,
B To B Brand promotion, Point-of-Sale Merchandising, Customer Satisfaction Surveys
Nothing beats the reality that one gets when you can interact with potential clients face to face physically moving from door to door within a community or household to household, face to face field marketing is also called personal selling or door to door marketing, customers are met directly in order to sell their products, using this method of field marketing we rely on our skills and persuasive abilities. During the period where we get to interact with the client face to face we get more chance to pass across edible information which would be useful to all our customers at that time and it’s also an opportunity for us to get feedback and to gauge your opinion about our business.
I did door-to-door sales for nine years, in hundreds of different cities and towns all across the india. Through long, hard, agonizing trial and error, I eventually developed enough skill that I could take any product into any area on any day and make sales.
In the beginning, I struggled. But when I was about to give up on myself and quit (like 99.9% of people that try door-to-door sales do within their first few days), experienced salesperson to give me a chance to get on track.
What I saw that day changed my life forever.
I watched as the experienced salesperson drove to an area where he had previous sales success, and listened as he explained to me why he parked his car in the exact spot he did to start his day and laid out his exact plan of attack. Within the first 10 minutes, I learned a valuable lesson that not only made my door-to-door sales career much easier, but has also been the key to bringing in millions of dollars in revenue for my own companies, and those of thousands of others I’ve consulted to:
A current customer is the easiest person to make a sale to – many, many times easier (and less expensive) than trying to get new customers.
Most business owners operate a risky, day-to-day, transactional business, believing that the reason for getting a customer is to make a sale. That’s their biggest problem: making nothing more than “a” sale to a customer. After that initial transaction, they simply hope that their product or service or location is good enough that they will get a repeat visit from that customer.
On the other hand, sharp business owners (and door-to-door salespeople!) know that the point to making a sale is to get a customer. We have systems put together to maximize the value of that customer by making future offers to them, so that they buy more of the same product or service, or a different version, or even an entirely different product or service.
In other words, we recognize that a current customer is the easiest person to sell to, and a prospect is the hardest and most-expensive person to sell to. Therefore, we concentrate on maximizing the value of every new customer we get.
If you want to grow your business during these challenging economic times (and even during boom times), your time and effort should be invested in working to turn prospects into customers and retain them to market to in the future. While your marketing is doing its job to get you prospects, you need to be working on turning those prospects into customers. There are a few key ways to draw them in and seal the deal. You need to be:
Inviting Informative Enjoyable
The biggest fear of most new customers is the dreaded “buyer’s remorse.” You want to minimize this as best you can, and if you’ve provided a quality product or service that delivers on the marketing claims you’ve made, the risk will be lower.
However, returns can still occur. Here are the two most effective ways to deal with this:
Offer to refund money — no questions asked Offer a bonus they can keep even if they return the product
These offers alone will also lessen the impact of buyer’s remorse, because the customer will trust you more just because you showed the confidence in your product or service to offer these options in the first place.
There are number of other ways to turn a prospect into a customer:
Offer a special price as an opportunity for them to test the market. Offer a lower price with a legitimate reason, such as clearing out inventory to pay a tax bill, for your kid’s braces, or another tangible reason. (Added bonus: Customers love you for doing this, because it makes you so much more human to them.) Offer a referral incentive. Offer a smaller, less expensive entry-level product to build trust. Offer package deals. Offer to charge less for their first purchase if they become a repeat customer. Offer extra incentives, such as longer warranties or free bonuses, if they order by a certain date. Offer financing options, if applicable. Offer a bonus if they pay in full. Offer special packaging or delivery. Offer “name-your-own-price” incentives. Offer comparative data or other comparison tools. Offer to let them trade up or upgrade to something better if they want. Offer additional, educational information to help them make the decision.
The options are really only limited by your imagination and marketing skill. You can use these or other ideas to discover what works the best for your specific business, with your specific products, services and target market.
Even if you ever find yourself doing door-to-door sales.
marketing agencies in pune cantonment
4 Ps of Marketing
Definition: 4 Ps of Marketing (Product Mix)
The four Ps of Marketing (Product, Price, Place & Promotion) are also known as the ‘Product Mix’. The product mix is a crucial tool in determining a product’s offering to the customer. Let us look at each P one by one:
Product: The Product can either be tangible, which have independent physical existence (from needle to motor parts) or Intangible service (like in IT and tourism industry). Launching the right kind of product with appropriate number of variants is one of the critical decisions for marketing managers.
Price: The price of a product determines the offering which the customers are willing to give to buy that product. The price can neither be too low that the seller incurs losses, nor be too high that the consumers cannot afford the product. The price of a product or a service depends on its demand, which is determined by demand elasticity. A product is said to be elastic if raising its price reduces the demand considerably (example: coffee, people will switch to tea) and the product/service is inelastic if its demand is not affected even after raising the price. (Example: petrol)
Place: The market where the product is sold is known as place. The markets should be convenient for the consumers to access. Distribution network for a product determines its availability in shops/outlets
Promotion: The method of communication by which the marketer provides information about the product is known as promotion. It included advertisements, personal selling, word of mouth publicity etc.
Why Do Brands Have Extensions ?
As the business environment is changing, the profile of the organizations as well as the way of conducting business is changing too. Use of technology and globalization has changed everything about business. Marketing is no longer what it used to be. Online marketing has changed the face of conventional marketing and both are incomparable by any standards.
When we look at the job profile of brand managers, we find that over the past few years, there have been several changes. Todays brand managers are not only planning product promotion and marketing services, but work as business managers responsible for the brand. They are in fact responsible for the sales, growth as well as the profits of the brand in Multinational companies. A strong brand may have a team of brand managers working on the brand across several geographic locations and countries. With the global brands being present in various markets, there arises the need for local factors and sensibilities to be built into the brand and into the brand management as well. Therefore it makes it imperative to build a brand management team or structure that can work through micro and macro levels.
Take a look at the shelf in the super market when you visit next time and you will be surprised to see that each of the leading brands be it in the medical section, soft drink or grocery item, there are likely to be multiple variations of the same brand with little difference. Of course we are talking about the brand extensions that have become the latest strategy adopted by brand managers to exploit the brand value. Coke is perhaps the best and the most common example where you get to see variations of coke in the shelf today. Brand extensions have become the norm of the day. The question that one needs to ask is whether such brand extensions are really required and worthwhile?.
In the market place, where competition is very high and intense amongst brands, the brand managers are always under pressure on multiple fronts. First and foremost, for a brand to grow or retain market share, there has to be continual effort to deliver incremental value through the brand. Secondly, managements have increased expectations from the brand in terms of revenue growth, market share as well as the bottom line. Brand managers therefore are forced to opt for brand extension strategies in order to create product differentiation and to increase revenue streams. Sometimes, brand extensions become necessary to reign in some of the niche segments which may not be addressed by the parent brand and thus the brand extension helps gain incremental market share.
Brand extensions are also considered to be the most natural progression for brands. When organizations spent a lot of investments into manufacturing and technology for launching the parent brand, they would not like to leave out any opportunity to capitalize on the capacity that they have created and maximize returns on investment.
The next logical question that one asks is whether such brand extensions are useful and beneficial for the brand. What is the effect of brand extensions on the parent brand?. It is difficult to predict what the exact result would be for, the results in the case of such brand extensions have been mixed in the market
In every business cycle new ideas are built and strategies-tactics attempted to create a positive impact on the organization. For example, the role of quality control, Lean and Kaizen Management have been implemented in many areas of business to improve performance. In most cases each of these “re-engineering” type programs have had positive impacts; from just in time inventory, to ISO policies. Most of these programs have been directed at inventory, process management, cost reduction, financial statements and even Human Resource management. What has seemingly been overlooked in most companies and now is rapidly gaining a focus is the productivity, cost and methodology of the sales organization.
The impact of Sales Management Optimization Policy ™ must be applied to the sales organization. Essentially OP is defined as: “you must build your organization to excel in the tough times and to propel in good times”. In a sales organization this responsibility is the Vice President or Sales Manager. Yet these individuals who have a major impact on the success of the organization generally have a job-life span of 14-18 months, limited training-at best and must operate in a pressure filled role with multiple soft and hard management skills in operation at all times.
In most cases sales management lacks methodology and a focus on running their organizations that manufacturing, inventory and financial managers have successfully implemented. Sales Management Optimization Policy takes into consideration the aspects of effective process management, standards and cost control into the sales organization.
Challenges:
In the current economic market, the successful Sales Leader faces many challenges:
Managing Lower Costs of Sales
Driving Revenue
Attaining Budget Goals
Managing Sales Teams
Working with Limited Span of Control
Achieving Goals with Stretched Resources
Working with Market Dynamics
The answers lie in two fundamental points. First; “if it’s working, don’t messwith it” and for those companies where sales (revenues) are working there is little interest in disturbing that department. Second, when sales are not working two actions seem to take place; radical personnel change or high levels of micro-management on the actions to fix revenues. We would argue that all organizations must look at a bigger picture and build logical and emotional judgements/systems in place not only to achieve the goals of the organization but to assure management systems/processes are designed to create the environment for successful sales cultures. Selling is emotional and sales leaders must balance the need for building an environment of success and need for business management systems.
The interesting element in building an Optimal Policy within a high performance sales management approach is aligning the goals of the individual with the goals of the corporation. The smart sales leader will understand the basics of pure management, i.e. understanding the personal needs and wants of their individual team members or what most people today call EQ or Emotional Quotient. In my Life Enrichment keynotes I discuss how management must focus on this point for themselves and their teams.
First, let’s address the business side of sales management. This element covers key components of the tactical implementations of sales management. The list below represents a Sales Management Business Plan. Each of the components would include goals, impact on the attainment of the corporate goals, critical success factors, potential challenges, measurements and defined tactical actions required to achieve the goals. We recommend these plans are updated every six months with a 60-day assessment of trends or changing factors.
Statement of focus
Time line of planned events
Activity standards
Account plans
Sales organization design (18-24 month view)
Sales process design map
Customer relationship strategy
Sales technology implementation
Recruitment/hiring/training programs
Marketing/ materials
Public Relations awareness
Business Eco-System Partners and Alliances
Product and revenue projections-24 months
Competition Analysis
The second aspect of Sales Management must be the cultural human interaction or EQ. It must be recognized that only managing by the numbers and focusing on activity based sales indicators will not create the environment for high performance. The goal of sales management is to achieve results and manage the business, it is critical that salespeople understand key ratios are to assist them in their personal job success not as micro-management. Yet we find often a line has been drawn between the salesperson and their manager in “talking only about the numbers”. The key issue for the individual is to understand their formula for success and how the specific salesperson’s performance matches against that company’s formula.
We must move beyond this mentality to truly understand the personal objectives of our people and communicate your interest to help the person. Sales Management today must assist members of their team in setting personal objectives and assist their team members on achieving those goals. We call this align the soul of the individual with the goals of the corporation. This is where coaching and real managing takes place and a managers trust level grows.
Focus on understanding and improving the sales management process along with building your EQ sensitively to the needs of your sales team and you will experience the best that life can bring you: Sales Management Optimization!
Ken Thoreson “operationalizes” sales management systems and processes that pull revenue out of the doldrums into the fresh zone. During the past 19 years, our consulting, advisory, and platform services have illuminated, motivated, and rejuvenated the sales efforts for organizations throughout the world.