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Telemarketing Services Agency in Navi Mumbai

Telemarketing Services

Effective business to business telemarketing programs are powerful tools. They generate and qualify business leads, increases sales, and improve customer retention rates. B2B telemarketing provides immediate feedback, letting you know how your message or offer is being received. It gives you the ability to test new ideas and approaches and get results quickly. Unlike other forms of marketing, your investment in a B2B telemarketing campaign is easy to quantify and track.

we understand that many times our call is your company’s first contact with a prospect, and of course, first impressions count! With A Fulcrum as your sales partner, you’re assured a sophisticated, compelling presentation to your target audience.

Our people are the best of the best, with years of successful cold-calling experience combined with the highest level of client commitment and integrity. This ensures a professional, success-driven, executive presence for your new business efforts.

Creative, innovative, with a record of success, A Fulcrum will help you increase your bottom line!

COLD CALLS

The discovery call — also known as the cold call – is the first conversation with a prospect. It is the most important call in the sales process. It sets the tone for the entire relationship, both pre- and post-sale. The discovery call targets the known and the unknown. Our goal is to reach your prospect in a live conversation to discover and uncover their needs and offer a solution.

The right discovery questions are tailored to provide the context we need to begin a business-to-business telemarketing campaign. The goals of discovery questions are:

  • Qualify a prospect.
  • Determine the prospect’s role in the company and in the decision-making process.
  • Ask the prospect’s goals as they relate to our client.
  • Any challenges they may have regarding those goals.

We ask the questions that address any qualifiers:

  • renewal dates,
  • types of software,
  • who the prospect is currently working with?
  • whatever our clients need to know to define them as a great prospect.

In addition, probing questions may include, but are not limited to: 

  • Tell me about your company
  • What is your day-to-to-day role?
  • What are your goals?
  • What problems are you trying to solve?
  • What is your timeline?
  • What would a successful outcome look like?
  • These questions are client driven

How do we conduct a winning discovery call?

  1. Do your homework – You need to know enough about each prospect to hit the ground running and be as productive as possible in your discovery call.
  2. Follow a script – A script is your foundation for your discovery call and responses.
  3. Enthusiasm – You want your prospects to hear you smile through the phone and that is just the beginning. You must bring enthusiasm and passion to the conversation to show you are excited about potentially working together.
  4. Build Rapport Immediately – The most important thing to do on every discovery call is to be personable. Go into every call with a good attitude.
  5. Ask the right questions and Listen, Listen, Listen! – Asking the right questions will help you discover more about the prospect and control the conversation. The more you listen, the more your gain trust.
  6. Close the call – A great close can guide the prospect to next steps
  7. When in-house calling is not possible, engage in a relationship with an expert in discovery calls, A Better Call.
A Better Call has the experience and skill to create a successful campaign for you. It starts with those all-important discovery questions.

B2B Appointment Setting Services

At A Fulcrum we feel strongly that there is no better way to reach your market than through telemarketing. Our staff is the best of the best whose job is to proactively capture the most opportunities for our clients. We stay proactive, doing the work and follow up in order to make it easy for the prospect to meet with our client. We don’t leave voice mails, ask them to visit websites, really we don’t ask them to do anything but meet with our client. Other forms of marketing rely on the prospect being proactive, which leads to missed opportunities for you and your business.

Telemarketing for Database Updating

The success of all marketing and sales campaigns absolutely depends on the quality of your list. You may already have a list of prospects, but is it up to date? Recent studies suggest that 84% of all marketing databases are barely functional. They suggest that 88% of the data did not include even basic information such as industry, company revenue, number of employees, and over 64% did not have phone numbers. Not to mention decision makers names, titles and email addresses. Inaccurate information is costing you time and money.

Political Calls

Does your campaign need a solid plan for phone calls to your potential voters and supporters? Phone calls are effective motivational tools that offer a personal touch to your voter outreach. Political telemarketing campaigns allow candidates to gather important voter information and gauge support among likely voters. Reaching out via the telephone is a more personal and compelling way to reach you voters.

Virtual Meetings

With the challenges of social distancing, many times face-to-face meetings have become an issue. As always, to continue to move forward, it is important that we adapt. With that in mind, we are offering our clients the option of virtual meetings when face-to-face meetings are not appropriate. It is important that our clients have the best sales call available. Effective sales calls are vital to continue to grow your company. Virtual meetings work! In fact, many business executives say they prefer meeting online.

Trade Show and Event Follow Up

You’ve made the investment in the trade show. Now is the time to reap the benefits by initiating a post-trade show calling campaign that ensures your trade show efforts pay off. While digital, print, and other forms of advertising can be effective tools to reach a broad audience, nothing is as immediate and persuasive as a personal conversation.

New Product Introduction Calls

You are about to either launch a new product or have updated an existing product. You have done your due diligence. You have screened your idea. You have tested your concept. You have a handle on your business analytics. Your product is ready and you have completed your marketability tests and are ready to build the buzz and launch. The need to quickly reach customers and tell them the advantages of purchasing or updating is critical to a successful launch. How do you get the word out?

Telemarketing Services Agency in Navi Mumbai

About Nashik

About Navi Mumbai

Navi Mumbai lies on the west coast of Maharashtra. It is situated in the eastern trans-harbour of Mumbai. The city was developed as a new urban township and satellite city of Mumbai in 1972. It is also the largest planned city in the world. The main purpose for building the city was to decongest the city of Mumbai.
Navi Mumbai covers 150 km of the total 720 km of the Konkan coast. There are totally 86 villages covering 39,400 acres within Navi Mumbai limits.
CIDCO had created 14 nodes/townships in Navi Mumbai. They are Vashi, Sanpada, Airoli, Ghansoli, Nerul, Kopar Khairane, CBD Belapur, New Panvel, Kamothe, Ulwe, Kalamboli, Dronagiri, Kharghar and Taloja. Each node is further divided into sectors.
CIDCO planned and constructed the railway stations in the city and developed the nearby areas. The Vashi bridge was opened in 1973 for the residents of Vashi, Nerul and CBD Belapur. The Sion-Panvel Expressway was built to reduce commuting time from Sion to Panvel.
The commissioning of a wholesale agricultural produce market in Vashi and building of a commuter railway line between Mankhurd and Vashi in 1992led to a very high population and economic growth.
Navi Mumbai has a vibrant industrial activity in the regions of Mahape and Taloja. The last decade has seen a steady growth of IT/ITeS sectors as well. The satellite city has seen a high growth of residential development in the last 5 years.

Demographics:

According to census data, the city has seen a huge migration of population from the Island city of Mumbai (54.6%) . It also attracts population from other suburbs of Mumbai and Maharashtra (28.9%). There is a small population from outside Maharashtra that has settled here (0.7%).
According to 2011 consensus, the population in Navi Mumbai is 1,119,477 and its urban population is 18,414,288. The sex ratio in the city is 1000:831. The average literacy rate of the city is 91.57% out of which, 95.05% are males and 87.33% are females.
Employment Opportunities

Navi Mumbai has a buzzing manufacturing activity in the state owned industrial estates. The Maharashtra Industrial Development Corporation (MIDC) areas in Taloja and Mahape have several SMEs. Taloja has several companies such as Asian Paints, Exide Batteries and Asahi Glass.
There are several IT/ITeS companies and software parks making their way into the satellite city such as Reliance group, Patni Computer Systems, TCS and Mastek. The next decade is expected to see a market domination by the IT/ITeS sector.
Most of the employment opportunities in the city is on the stretch of the Thane-Belapur road. The areas of Airoli, Mahape, Rabale, Turbhe, Vashi, Jui nagar and Belapur are locations that have ample office spaces and have good employment opportunities.

Connectivity

The Mumbai suburban railway is the most prominent mode of public transport in Navi Mumbai. This connects most regions of Navi Mumbai to the main city of Mumbai and Thane. The most important railway stations are Vashi, Belapur, Panvel and Nerul. Panvel is the only mainline station as well as the busiest railway station in Navi Mumbai. A new broad gauge line has been made functional between Panvel and Karjat. There are currently three express trains that use this line.
The Navi Mumbai Municipal Transport (NMMT) and Brihanmumbai Electric Supply and Transport (BEST) provide bus services throughout Navi Mumbai, Mumbai and other areas of Mumbai Metropolitan Region (MMR). There are regular BEST AC Kinglong and NMMT AC Volvo buses running between Mumbai and Navi Mumbai.
Navi Mumbai has the most advanced port in India: Jawaharlal Nehru Port Trust (JNPT) in Nhava Sheva near Uran industrial area. It is well connected to roads and handle about 65% of the country’s container traffic.
The Navi Mumbai International Airport is proposed in Kopra-Panvel area. This is expected to decongest the air traffic in Mumbai. The airport will be built through Public Private Partnership (PPP). The airport is expected to be completed in 2017.
Navi Mumbai civic administration

The Navi Mumbai Municipal Corporation (NMMC) was formed in 1991 to maintain some of the developed nodes. Local self-government in Navi Mumbai started on January 1 1992. Under this, NMMC was handed nine of the total 25 nodes of Navi Mumbai project area. These nodes are Vashi, Nerul, CBD Belapur, Kopar Khairane, Turbhe, Airoli, Ghansoli, Sanpada and Digha. The municipal commissioner and a mayor head NMMC.
The City and Industrial Development Corporation (CIDCO) was created on 17 March 1971 for developing and maintaining the city. When Navi Mumbai was created, CIDCO was the only authority that maintained and developed the city.
There are 64 electoral wards in Navi Mumbai. Each has an elected corporator.

 

All Localities in Navi Mumbai

Mahape
Rabale
Shiravane
Turbhe
Apta
Parsik Hill
Khanda Colony
Dronagiri
Navade
Khalapur
Bonkode
Shedung
Ghansoli
Ulwe
Taloja
New Panvel
Panvel
CBD Belapur
Nerul
Kharghar
Kalamboli
Seawoods
Kamothe
Airoli
Sanpada
LOCALITY
Khandeshwar
Kopar Khairane
Uran
Vashi
Rasayani
Pen
Mumbai Pune Express Highway
Nhava
Roadpali
Palm Beach Road
Juinagar
Karanjade
sector 8A
sector 11
Talavli
savoli
sector 26 Vashi
Sector 19
Tembhode
sector 50
sector 50 New
sector 15
sector 19 (shahbaz village)
sector 20
Sector 6
LOCALITY
sector 7
Sector 10 ( Kopra)
Sector 12
sector 13
sector 20 Kharghar
Sector 27 Kharghar
sector 30 Kharghar
sector 34 Kharghar
Sector 35 Kharghar
Sector 21 Kharghar
Sector 15 Kharghar
sector 19 Kharghar
Sector 27 – Kharghar
sector 36 Kamothe
Sector 18 Kamothe
Sector 21 Kamothe
Sector 22 Kamothe
Sector 25 Khandeshwar
Sector 19 Ulwe
Sector 21 Ulwe
Sector 18 Ulwe
Sector 17 Ulwe
sector 5 Ulwe
Sector 02 Ulwe
Sector 09 Ulwe
LOCALITY
Sector 08 Ulwe
Vichumbe
Palaspa
Dighe
Nevali
Koproli
Bonshet
Garpoli
Akurli
Chouk
Rohinjan
Nilje Gaon
Kalundre
Shil Phata
Chipale
Shilottar Raichur
Nere
Usarli Khurd
Valap
Adai
Umroli
Chirle
Ranjanpada
Dhansar

Marketing Services

Feet On Street
Door To Door Marketing
Face to Face Marketing
Street Marketing
Field Marketing
Direct To Retailer Sales
Strategic Field Marketing
Marketing Strategy
Trade Marketing
Marketing Team
Sales & merchandising
Shopper  & Retail Marketing
Direct sales
Sales promotion
Trade sales promotions
Promotions team
Leaflet distribution
Telemarketing

Brand Promotions

Brand Strategy

Brand Activation
BTL Activation
In-Shop Activation
Product launches
Rural Area Activities
Free Sampling Activities
Demonstration Activities

Events

Market Research
Field Research
Advertising Market Research
Compensation Survey
Tele Research
Test Marketing
Brand Market Research
Market Feedback
Survey Data Collection
Customer Satisfaction Studies
Industrial Market Research
Mystery Shopping
Retail Audit
Customer Acquisition

Merchant Acquiring

Telemarketing

Telesales Person
Telemarketing
Telesales
Telesales Account Manager
Inbound/outbound lead generation
Post-sale follow-up services
Surveys
Appointment setting
Dealers Appointment making
Welcome/impact calls
Account activation
Building a Database of Sales Leads
Business Development Manager
Client acquisition
Cold calling
Customer acquisition
Lead Generation

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