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Responsibilities And Duties

  1. Contact potential or existing customers to inform them about a product or service using
  2. Answer questions about products or the company;
  3. Ask questions to understand customer requirements and close sales;
  4. Direct prospects to the field sales team when needed;
  5. Enter and update customer information in the database;
  6. Take and process orders in an accurate manner;
  7. Handle grievances to preserve the company’s reputation;
  8. Keep records of calls and sales and note useful information;


  1. Proven experience as telesales representative or other sales/customer service role;
  2. Proven track record of successfully meeting sales quota preferably over the phone;
  3. Good knowledge of relevant computer programs and telephone systems;
  4. Ability to learn about products and services and describe/explain them to prospects;
  5. Excellent knowledge of English, Hindi & any additional Indian language is an added
  6. Excellent communication and interpersonal skills;
  7. Outstanding negotiation skills with the ability to resolve issues and address complaints

Education Qualification

  • Higher Secondary(12th Pass) (Preferred)
  • Graduate (B.COM,BBA,BA…)
  • With good communication skills (English, Hindi,Marathi)
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